Risk Manager in Cheltenham

Department: Managing Agency

Location: Cheltenham

Description

Polo Managing Agency (PMA) is seeking a talented Risk Manager to play a key role in shaping and embedding our risk management framework across the agency and the syndicates under our management. This is a high‑visibility role offering broad exposure across the business, significant interaction with senior leaders, and the opportunity to directly influence how risk supports strategic decision‑making.

If you are passionate about elevating risk management, thrive in a collaborative environment, and want to contribute to a forward‑thinking Lloyd’s market organisation, we would love to hear from you.

Key Responsibilities

• Enhance PMA’s risk management framework, ensuring alignment with evolving regulatory expectations and industry best practice.
• Develop and refine syndicate risk appetite frameworks, including risk tolerance metrics, thresholds, and reporting.
• Maintain and improve risk and control registers, ensuring risks, controls, and mitigation strategies remain accurate and effective.
• Facilitate risk and control assessments, ensuring key controls are identified, documented, and assessed for design and operational effectiveness.
• Conduct bespoke risk analysis, including independent assessments and scenario analysis in line with the annual risk plan.
• Provide second‑line oversight for PMA’s project portfolio, ensuring project risks are identified, challenged, and appropriately mitigated.
• Support onboarding of new syndicates, including risk assessments and Lloyd’s Making It Happen requirements.
• Manage the risk incident process, including impact assessment, recommended actions, and root cause analysis.
• Contribute to stress and scenario testing, including operational risk inputs for syndicate Internal Models.
• Maintain and enhance the emerging risks framework and register.
• Support quarterly and annual ORSA processes, including production of regulatory risk reports (ORSA/OSCA).
• Assist with validation of internal models for managed syndicates.
• Deliver risk services to outsourced syndicated syndicates.
• Review and update risk management policies in line with governance requirements.

Skills, Knowledge and Expertise

• Degree‑level education and/or a relevant professional qualification (IRM, CII).
• Insurance industry experience is highly advantageous.
• Strong interpersonal skills with the ability to engage confidently at all levels, including senior leadership.
• Excellent analytical, numerical, and written communication skills, with the ability to translate risk concepts into meaningful insights.
• Ability to work both collaboratively and independently, managing multiple priorities and tight deadlines.
• Strong proficiency in Microsoft Office; experience with risk management software is beneficial.
• A mindset aligned with PoloWorks’ PRIDE values.

Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also receive an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.