Compliance Manager, MGA & London Market (Hybrid)

We are seeking an experienced Compliance Manager to play a key role in the continued success and growth of our MGA platform within the PCIS business. Reporting directly to the Head of Compliance, you will take ownership of the oversight, onboarding, and regulatory management of our network of Appointed Representatives (ARs). This is a high-impact position, combining regulatory expertise with operational delivery. You will lead initiatives to strengthen compliance frameworks, support business growth through AR onboarding, and ensure an excellent, compliant customer journey.

Key Responsibilities

• Manage and support applications for regulatory permissions, including Appointed Representative status and FCA authorisation processes.
• Lead the onboarding and transition of Appointed Representatives, ensuring a seamless and compliant integration.
• Conduct ongoing oversight of ARs, including due diligence, policy reviews, and compliance monitoring.
• Ensure ARs meet and maintain regulatory standards throughout their lifecycle.
• Review financial promotions and customer journeys to ensure compliance with ICOBS requirements.
• Support compliance activities relating to acquisitions and day-to-day operations.
• Collaborate with key stakeholders, including regulators and industry bodies (e.g. FCA, BIBA, MGAA).
• Deliver accurate and timely regulatory reporting to senior management and governance committees.
• Maintain and enhance company policies in line with evolving regulatory requirements.
• Develop and manage regulatory and operational risk frameworks, including controls and procedures.
• Conduct risk assessments and implement mitigation strategies.

Skills, Knowledge and Expertise

• 3-5 years' compliance experience within the insurance sector, ideally within MGA or AR environments.
• Strong knowledge of FCA regulations, including PRIN, ICOBS, SYSC, and SUP.
• Proven experience working with Appointed Representative models.
• Experience reviewing financial promotions and conducting compliance monitoring.
• Solid understanding of regulatory frameworks and operational risk management.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.