Solutions Architect – Lloyd\'s / London Market Insurance in Cheltenham

The Solutions Architect will play a pivotal role in shaping and delivering technology solutions across the Lloyd’s and wider London Market insurance ecosystem. This position blends strategic architecture leadership with hands-on solution design, ensuring that complex business, regulatory, and operational requirements are translated into robust, scalable, and future-ready technology architectures.

Key Responsibilities

• Architecture & Solution Design
  • Design end-to-end enterprise architectures spanning in-house platforms, SaaS products, and hybrid environments.
  • Develop solution blueprints that align with Lloyd’s/London Market processes, regulatory frameworks, and data standards (e.g., Blueprint Two, ACORD).
  • Lead solution design for underwriting, claims, policy admin, and delegated authority systems across the insurance value chain.
  • Define integration patterns for internal systems, third-party platforms, and client/customer environments.
  • Ensure architectural governance, technical quality, and alignment with enterprise standards.
• Target Operating Models & Roadmaps
  • Shape target operating models that support digital transformation and modernisation across underwriting, operations, and distribution.
  • Create multi-year technology roadmaps that reflect business strategy, regulatory change, and market evolution.
  • Facilitate architecture workshops with business, technology, and market stakeholders.
  • Assess current-state architecture and define transition states to achieve the desired target operating model.
• AI & Emerging Technology Integration
  • Evaluate and integrate AI/ML capabilities into underwriting, claims, bordereaux processing, and operational workflows.
  • Design architectures that incorporate generative AI, intelligent automation, and advanced analytics.
  • Ensure responsible AI adoption, including data governance, model transparency, and regulatory compliance.
  • Collaborate with data science/analytics teams to operationalise models within enterprise systems.
• Systems Integration & Interoperability
  • Design secure, scalable integration patterns for customer and broker systems, including APIs, event-driven architectures, and data exchange frameworks.
  • Support adoption of London Market integration standards such as PPL, DDM, LIMOSS services, and Blueprint Two APIs.
  • Oversee vendor and SaaS integration ensuring interoperability, data quality, and performance.
  • Define non-functional requirements including security, resilience, scalability, and compliance.
• Stakeholder Engagement & Leadership
  • Act as a trusted advisor to business leaders, underwriters, operations teams, and IT stakeholders.
  • Translate complex technical concepts into clear business language.
  • Lead cross-functional architecture forums and contribute to enterprise architecture governance.
  • Support vendor selection through technical evaluation, RFP processes, and solution assessments.

Skills, Knowledge & Expertise

• Insurance & Market Expertise
  • Deep knowledge of Lloyd’s and London Market processes including placement, endorsements, claims, and delegated authority.
  • Experience with market platforms such as PPL, DDM, Chorus, and LIMOSS services.
  • Understanding of Blueprint Two, ACORD standards, and digital market reforms.
• Technical & Architectural Skills
  • Proven experience designing enterprise-scale solutions across hybrid and cloud environments.
  • Strong background in SaaS integration and vendor ecosystem management.
  • Expertise in API-led architecture, microservices, and event-driven patterns.
  • Knowledge of cloud platforms (Azure primarily, plus AWS) and modern DevOps practices.

Job Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.