Client Finance Accountant

Client Finance Accountant

Department: Client Finance

Employment Type: Permanent

Location: Cheltenham

Reporting To: Client Finance Manager

Description

To provide professional accounting services to clients, ensuring accuracy, efficiency, and compliance with deadlines while maintaining an inclusive and collaborative approach.

Key Responsibilities

• Maintain client records and reconcile ledgers.
• Prepare management accounts, consolidate financial reports, and complete regulatory returns.
• Prepare statutory accounts.
• Process, review, and approve journals and reference data on the ledger.
• Approve payments in line with delegated authority and monitor outstanding invoices/statements.
• Monitor cash movements and balances, escalating to the Client Manager as needed.
• Process payroll on behalf of clients.
• Engage with regulatory bodies, auditors, and clients professionally.
• Ensure policies, procedures, and controls are documented, followed, and updated.
• Stay informed about regulatory changes and collaborate with clients, third parties, and internal teams to ensure controlled implementation.
• Support recruitment, training, development, and knowledge-sharing within the team.
• Assist clients with audits.
• Participate in additional projects and tasks as required.

Key Performance Indicators

• Adherence to client service-level agreements (SLAs).
• Commitment to accuracy and compliance with quality standards.
• Ongoing professional development and knowledge-sharing with colleagues.

Key Relationships

• PoloWorks clients and external partners.
• Client Finance team and internal stakeholders.

Skills, Knowledge and Expertise

Experience & Skills

• Experience in preparing management accounts, annual reports, and financial statements.
• Strong attention to detail and organizational skills.
• Commitment to professional ethics.
• Client-focused with the ability to build strong relationships.
• Effective time management, prioritization, and problem-solving skills.
• Strong team player with excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.

Demonstrates behaviours aligned to the PoloWorks PRIDE values:

• Pioneering – we don’t stand still
• Responsible – We do the right thing
• Inclusive – we all play a role
• Delivery Focused- we provide services we are proud of
• Empowering – we equip people to be their best

Knowledge & Qualifications

• Qualified accountant or equivalent experience.
• Knowledge of general insurance finance, including regulatory returns (desirable).
• Familiarity with SUN/Q&A accounting software (desirable).

Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

Benefits Band 3