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- Tasks: Drive digital merchandising strategies and enhance customer experience through data insights.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of digital merchandising.
- Qualifications: Experience in merchandising or digital trading with strong analytical skills.
- Other info: Collaborative environment with a focus on innovation and community.
The predicted salary is between 36000 - 60000 £ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
The Digital Merchandising Operations Manager supports the digital assortment strategy by consolidating insight, improving availability visibility, and ensuring digital demand is consistently reflected across the buy cycle. The position provides the insight base that shapes buying decisions, supports availability improvements, highlights customer demand signals, and surfaces risks early. The role works closely with Buying, Planning, Inventory, Site Operations, and Digital Trading to influence decisions that improve NPS, reduce zero sellers, and elevate assortment relevance.
- Assortment Input & Digital Insight
- Consolidate customer behaviour insights (search, navigation, Notify Me) and product performance for Lauren and Kids.
- Share clear recommendations during post-adoption reviews, pre-season alignment, and strategic summits.
- Identify gaps, duplication, and opportunity categories using data-led analysis.
- Support option count and depth alignment across divisions.
- Availability & Trading Support
- Monitor availability, depth, and size fragmentation.
- Highlight under-performing SKUs and support removal decisions to improve customer experience.
- Flag early risks and opportunity categories during weekly trade reviews.
- Cross-Functional Partnership
- Act as the consistent digital representative for Buying and Planning teams.
- Maintain strong working relationships with Allocation, Inventory, Digital Trading, and Site Ops.
- Support senior meetings by delivering clear, concise insight summaries.
- Data & Reporting
- Own weekly and monthly insight packs, covering availability, zero sellers, size performance, and navigation trends.
- Manage data cleansing, summary creation, and consolidation for divisional reviews.
- Translate findings into practical takeaways for Buying and Merchandising.
- Ways of Working
- Apply the shared Merch Ops operating model consistently.
- Support cross-brand alignment and help maintain documentation, frameworks, and process standards.
- Escalate emerging risks to the Senior Manager when needed.
Required Experience
- Experience in merchandising, planning, allocation, or digital trading.
- Strong analytical capability and confidence working with performance metrics.
- Experience participating in seasonal planning forums or trading meetings.
- Understanding of basic OTB, option planning, and product lifecycle principles.
Skills
- Strong communicator with the ability to work cross-functionally.
- Comfortable using data to support recommendations.
- Highly organized with strong attention to detail.
- Able to manage multiple deadlines and maintain accuracy in fast-paced environments.
Digital Merchandising Operations Manager in London employer: Polo Ralph Lauren
Contact Detail:
Polo Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Merchandising Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Ralph Lauren. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff. Research Ralph Lauren's latest collections and digital strategies. Show them you’re not just another candidate, but someone who’s genuinely interested in their brand.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in merchandising and data analysis can directly benefit their operations. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Digital Merchandising Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Merchandising Operations Manager role. Highlight relevant experience in merchandising, planning, and digital trading. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your analytical skills and experience with data!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical capabilities in your application. Share specific examples of how you've used data to drive decisions or improve processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Polo Ralph Lauren
✨Know Your Numbers
As a Digital Merchandising Operations Manager, you'll need to be comfortable with data. Brush up on key performance metrics related to merchandising and digital trading. Be ready to discuss how you've used data in past roles to influence buying decisions or improve availability.
✨Showcase Your Cross-Functional Skills
This role requires strong collaboration with various teams. Prepare examples of how you've successfully worked with Buying, Planning, or Inventory teams in the past. Highlight your communication skills and how you’ve built relationships across departments.
✨Understand the Brand
Familiarise yourself with Ralph Lauren's brand values and product categories. Be prepared to discuss how your experience aligns with their mission of creating a culture of belonging and inclusion. Showing that you understand the brand will set you apart.
✨Prepare Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's digital strategy, team dynamics, or future challenges they face in the EMEA & LATAM markets. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
