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- Tasks: Engage customers and create an inspiring shopping experience while supporting store initiatives.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
- Benefits: Enjoy a collaborative environment, flexible schedules, and opportunities for career growth.
- Why this job: Be part of a culture that values inclusion and creativity while building your future.
- Qualifications: Retail experience preferred; strong communication skills and a customer-first mindset are essential.
- Other info: This role is a stepping stone to future leadership positions within the company.
The predicted salary is between 21600 - 36000 £ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets.
The Company's brand names, including Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all.
Full-Time Brand Ambassadors have a customer-first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.
- Understand and deliver sales and profit performance, utilising key tools and resources to drive selling.
- Support the store in executing company initiatives.
- Participate in team training to achieve business results.
- Think creatively about new ways to engage clients and reach a wider client base.
- Represent the customer experience expectations in store.
- Deliver a consistent experience aligned with RL Brand expectations by supporting the company and store vision.
- Engage in store client initiatives and community outreach.
- Champion RL core values.
- Embrace RL 'More ways to shop' and new technology.
- Support a collaborative environment centred on the customer.
- Network and source talent.
- Provide ongoing feedback to Management on successes and opportunities.
- Strengthen customer connectivity through alternative purchase paths such as Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility with QR codes, digital catalogs, virtual stores.
- Maintain high productivity standards through store execution.
- Uphold all company policies and procedures.
- Provide feedback on category opportunities or needs.
- Ensure sales floor and store standards are met at all times.
Experience, Skills & Knowledge
- Retail or similar industry experience in a high-volume or high-profile environment preferred.
- Effective communication with customers and staff.
- Ability to manoeuvre around the sales floor, stock/dressing rooms, cashwrap, and office; work with chemicals; lift/climb up to 30 lbs; climb moderately.
- Operate the register, stand, move, and walk for extended periods.
- Flexible schedule including day, evening, weekends, overnight shifts, and travel as needed.
- Proven success in building and maintaining positive relationships with customers, management, and co-workers.
- Planning and prioritisation skills.
Full Time Brand Ambassador employer: Polo Ralph Lauren
Contact Detail:
Polo Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Brand Ambassador
✨Tip Number 1
Familiarise yourself with Ralph Lauren's brand values and product lines. Understanding their ethos will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Engage with the community by attending local events or online forums related to fashion and retail. This will not only expand your network but also show your commitment to the industry, which can impress potential employers.
✨Tip Number 3
Practice your customer service skills in various scenarios. Role-playing different customer interactions can prepare you for the dynamic environment of a Brand Ambassador and highlight your ability to provide exceptional service.
✨Tip Number 4
Stay updated on retail trends and technology that enhance customer experiences. Being knowledgeable about tools like QR codes and digital shopping options will position you as a forward-thinking candidate who can contribute to Ralph Lauren's innovative approach.
We think you need these skills to ace Full Time Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Ralph Lauren's brand values and product lines. This will help you tailor your application to reflect your understanding of their culture and customer expectations.
Highlight Relevant Experience: Emphasise any retail or customer service experience you have, especially in high-volume environments. Use specific examples to demonstrate how you've successfully engaged with customers and contributed to sales.
Showcase Your Skills: Mention skills that align with the job description, such as effective communication, teamwork, and creativity in engaging clients. Provide examples of how you've used these skills in previous roles.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the brand and your desire to contribute to their mission. Make it personal by sharing why you want to be a Brand Ambassador for Ralph Lauren specifically.
How to prepare for a job interview at Polo Ralph Lauren
✨Know the Brand Inside Out
Before your interview, make sure you research Ralph Lauren thoroughly. Understand their history, values, and product lines. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit for their culture.
✨Showcase Your Customer Service Skills
As a Brand Ambassador, you'll need to have a customer-first mindset. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to create a personalised shopping experience that aligns with Ralph Lauren's standards.
✨Emphasise Teamwork and Collaboration
Ralph Lauren values inclusivity and teamwork. Be ready to discuss how you've successfully worked in teams before. Share specific instances where you contributed to a collaborative environment and how it led to positive outcomes.
✨Be Creative and Resourceful
The role requires thinking creatively about engaging clients. Come prepared with ideas on how you could attract more customers or enhance their shopping experience. This will show your initiative and willingness to contribute to the store's success.