At a Glance
- Tasks: Supervise bar operations, ensuring excellent service and a motivated team.
- Company: Join Scotland’s leading hospitality and entertainment company with a fun culture.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of an iconic venue and create memorable experiences for guests.
- Qualifications: Experience in bar supervision, strong leadership, and customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
About Us
The Scotsman Group is Scotland’s leading hospitality and entertainment company. With a diverse portfolio of bars, restaurants, hotels, and venues, we are known for providing exceptional customer experiences and fostering a dynamic, fun workplace culture. We are now seeking a passionate and experienced Bar Supervisor to join our team and help deliver top-notch service at one of our iconic locations.
The Role:
As a Bar Supervisor, you will be responsible for overseeing the day-to-day operations of the bar, ensuring smooth service, excellent customer experiences, and a motivated team. You’ll work closely with the bar management to drive sales, maintain high standards of cleanliness and hygiene, and ensure stock control is maintained.
Role Responsibilities:
- Supervise and support bar staff to deliver exceptional service
- Ensure the bar runs efficiently during peak times, managing shifts and rotas
- Maintain stock levels and assist with ordering supplies
- Uphold all licensing, health & safety, and hygiene standards
- Train new staff and assist with ongoing development of team members
- Handle customer queries and resolve issues in a professional manner
- Monitor and report on bar performance, helping to meet sales targets
The Person:
The ideal candidate will have:
- Proven experience in a bar supervisory or management role
- Strong leadership and communication skills
- Excellent customer service and problem-solving abilities
- Knowledge of licensing laws, health and safety, and food hygiene regulations
- Ability to work well under pressure in a fast-paced environment
- A passion for hospitality and creating memorable guest experiences
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days
- Refer a Friend Scheme
How to Apply
If you’re a motivated individual with a love for hospitality and have the skills we’re looking for, we’d love to hear from you. Apply now and one of our friendly team will be in touch!
Bar Supervisor in Glasgow employer: Polo Lounge
The Scotsman Group is an exceptional employer, offering a vibrant and dynamic work culture that prioritises employee satisfaction and growth. As a Bar Supervisor, you will benefit from flexible working opportunities, comprehensive training programmes, and unique perks such as 100% of tips earned and discounts across our venues, making it an ideal place for those passionate about hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor in Glasgow
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at The Scotsman Group. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve handled challenges in the past. Remember, they’re looking for someone who fits into their fun workplace culture!
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions that test your problem-solving skills. Think about times when you’ve had to manage a busy bar or resolve a customer complaint. Practising these scenarios can help you stand out during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Scotsman Group. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Bar Supervisor in Glasgow
Some tips for your application 🫡
Show Your Passion:Let us see your love for hospitality shine through in your application. Share experiences that highlight your enthusiasm for creating memorable guest experiences, as this is what we value most!
Tailor Your CV:Make sure your CV speaks directly to the Bar Supervisor role. Highlight relevant experience, especially in supervisory positions, and don’t forget to mention your knowledge of licensing laws and health & safety regulations.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Be genuine and specific about what excites you about working with us at The Scotsman Group and how you can contribute to our dynamic culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Polo Lounge
✨Know Your Stuff
Familiarise yourself with The Scotsman Group's values and the specific bar you're applying to. Understand their menu, signature drinks, and any unique selling points. This shows your genuine interest and helps you stand out.
✨Showcase Your Leadership Skills
As a Bar Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated staff or resolved conflicts in previous roles. Highlighting your leadership experience will demonstrate that you're ready for the challenge.
✨Customer Service is Key
Be ready to discuss how you handle customer complaints and ensure exceptional service. Share specific instances where you turned a negative experience into a positive one. This will show your problem-solving abilities and commitment to guest satisfaction.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you assess if it's the right fit for you.
