At a Glance
- Tasks: Join our bar team to serve amazing cocktails and provide top-notch customer service.
- Company: The Scotsman Group is Scotland's largest hospitality group with over 40 diverse venues.
- Benefits: Enjoy TRONC tips, flexible hours, discounts, and career development opportunities.
- Other info: Must be available for late night shifts on Wednesdays, Fridays, and Saturdays.
- Why this job: Be part of a vibrant team in a fun, social environment while honing your bartending skills.
- Qualifications: Bartending experience preferred; a great personality and teamwork spirit are essential.
You will be the face of our bar, crafting both classic cocktails and innovative drinks while creating a warm and welcoming environment.
- Welcome guests warmly, provide menus, and show them to their tables.
- Accurately record beverage orders, noting any dietary requirements or special requests.
- Possess strong beverage knowledge to confidently suggest pairings and upsell items.
- Check on tables to ensure guests are happy, and handle any feedback or concerns promptly and professionally.
- Engage with patrons to build rapport, answer menu questions, and ensure complete satisfaction throughout their visit.
- Prepare and serve a wide variety of beverages (alcoholic and non-alcoholic) according to established recipes and guest preferences.
- Select, prepare, and apply garnishes to enhance drink presentation and flavor.
- Suggest drinks to elevate the guest experience and drive sales.
- Ensure payment transactions including cash, debit and credit cards are processed adhering to the till procedures, communicating any discrepancies to the shift leader before the end of your shift.
- Manage inventory by monitoring stock levels, restocking supplies, and replacing kegs or empty bottles as needed.
- Maintain spotless bar, and back-of-house areas.
- Adhere to strict health, safety, and food hygiene regulations at all times.
- Be aware of energy consumption ensuring lights, air conditioning or equipment not in use are switched off.
- Ensure all equipment and furniture is correctly stored when not in use.
- Be aware of licensing and food hygiene legislation applicable to the role.
- Verify the age and identification of patrons to ensure full compliance with licensing laws.
- Monitor guest consumption levels and exercise decision-making skills to refuse service to intoxicated patrons.
- Maintain the venue housekeeping standards, monitoring and influencing cleaning standards at all times.
- Assist with a daily check of all bar and club areas to ensure they are clean and presentable, set according to any client requirements and in line with the SOP.
- Ensure cleaning rotas are adhered to and in line with company standards.
- Ensure high standards of personal hygiene are maintained at all times.
- Complete all of the required e-learning modules within a timely manner.
- Be fully conversant in the brand manual and standard operating procedures to effectively conduct your role.
- Work collaboratively across other bar outlets as business demands.
- Contribute to your own development, exploring company initiatives for progression.
- Proven experience working as a bartender in a fast-paced bar, restaurant, or hospitality setting.
- In-depth knowledge of mixology, wine, spirits, and craft beers preferred.
- Excellent interpersonal skills with the ability to build rapport with guests and communicate effectively with others.
- Ability to work efficiently in a fast-paced, high-pressure environment without compromising on service quality.
- Willingness to work varied shifts, including evenings, weekends, and public holidays as required by business demands.
One thing all our places have in common is our people - they work hard, often behind the scenes, and they are the best at what they do. They are a wildly eclectic bunch, from the architect who makes the drawings come to life, to the domestic team who make our hotel rooms feel like home. We are always growing and on the lookout for fresh talent, so if you've got it, bring it.
- We put the guest first: Without our guests, we are nothing. They must be at the centre of every decision we make.
- We make our jobs our own: Our success relies on people being entrepreneurial and taking ownership of their role.
- We work together: Treat your colleagues like family. Support and respect each other, giving encouragement and taking guidance.
- Work hard: Strive to stand out from the crowd and enjoy being the best at what you do. It’s not just a job; it is an opportunity.
- We grow: Creating profit and growth is key to what we do. We shouldn’t shy away from this. All decisions must be made with commercial principles in mind.
- TRONC: Our employees receive 100% of tips made by electronic means
- Sleep Over: Exclusive staff rates in our hotels, subject to availability.
- Stay Out Late: Free entry to all of our clubs for you and one friend.
- Eat: 30% off food for you and your party in all of our restaurants.
- Stream: Access up to 40% of your pay early, as it is earned, and set automatic savings.
- Refer a Friend: Earn rewards when you refer a friend (conditions apply)
- A Hard Earned Rest: Take your break, knowing that it’s not deducted from your pay.
- Scotsman Perks: Exclusive offers and discounts via our website.
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Refuel: Free meal on duty from our employee menu or 50% off all menu items whilst on shift*
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Hydrate: One free speciality coffee per shift and unlimited cordial, water and soda*
- See it First: 30% off your own cinema ticket in our cinemas.
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Happy Birthday to You!: Enjoy a £25 gift card on your birthday (from 12 months service)*applicable to venues with this offering only
Cocktail Bartender in Glasgow employer: Polo Lounge
The Scotsman Group is an exceptional employer, offering a vibrant work culture in the heart of Glasgow's hospitality scene. With a commitment to employee growth through the Scotsman Steps training programme and flexible working opportunities, staff enjoy a supportive environment that values their contributions. Additionally, the unique benefits such as 100% of tips retained, Wagestream for financial wellbeing, and discounts across all venues make it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Cocktail Bartender in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Polo Lounge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Polo Lounge
Don't be shy about reaching out to Polo Lounge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cocktail Bartender in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Polo Lounge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Polo Lounge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
