At a Glance
- Tasks: Serve guests and ensure their wellbeing in a vibrant bar and restaurant setting.
- Company: Join the newly opened Dallas Burston Polo Club, a luxurious destination in Warwickshire.
- Benefits: Enjoy competitive salary, 28 days holiday, and discounted hotel rates for friends and family.
- Other info: Receive ongoing support and training with opportunities for professional growth.
- Why this job: Be part of a fun team delivering exceptional hospitality in a fast-paced environment.
- Qualifications: Warm personality, commitment to customer service, and teamwork skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Newly opened Dallas Burston Polo Club is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state-of-the-art facilities, including world-class polo grounds overlooked by a 41 bedroom luxurious hotel, we strive to provide an unparalleled experience for our guests.
Role Responsibilities
- You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant.
- You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent.
- You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you.
- You’ll assist with running food and the preparation of sufficient mise en place.
- To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements
- A warm and friendly personality.
- Commitment to delivering high levels of customer service.
- Good teamwork skills - we want work to be fun for all of our employees.
- Have a genuine interest in providing hospitality to our customers.
- To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role).
Benefits
- Competitive salary.
- Excellent on-going support, training and development.
- 28 days holiday including Bank Holidays per annum.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- On-going incentives and rewards.
- Opportunities for professional growth and development.
F&B Assistant in Southam employer: Polo Club Hotel
At the newly opened Dallas Burston Polo Club, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in the picturesque Warwickshire countryside, our F&B Assistants benefit from competitive salaries, comprehensive training, and opportunities for professional growth, all while enjoying unique perks such as discounted hotel stays and a generous holiday allowance. Join us to be part of a dynamic team dedicated to creating unforgettable experiences for our guests in a luxurious setting.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Southam
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Polo Club Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Polo Club Hotel
Don't be shy about reaching out to Polo Club Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Assistant in Southam
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Polo Club Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Polo Club Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
