Lottery Administrative Officer

Lottery Administrative Officer

Full-Time 28000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential admin support for smooth operations of the Hospice Lottery Partnership.
  • Company: Join a not-for-profit social enterprise making a real difference in communities.
  • Benefits: Competitive salary, supportive team environment, and the chance to contribute to meaningful causes.
  • Why this job: Be part of a mission-driven team that supports vital charities while developing your skills.
  • Qualifications: Proficient in Microsoft Office with strong attention to detail and organisational skills.
  • Other info: Opportunity for personal growth in a friendly, collaborative atmosphere.

The predicted salary is between 28000 - 30000 £ per year.

The Hospice Lottery Partnership

Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.

Our Partner Charities

  • Florence Nightingale Hospice Charity
  • Michael Sobell Hospice Charity
  • Rennie Grove Hospice Care
  • South Bucks Hospice
  • The Hospice of St Francis
  • East and North Hertfordshire Hospitals’ Charity
  • Harlington Hospice
  • Hillingdon Hospitals Charity
  • London North West Healthcare Charity

Role Purpose

To provide essential administrative support to ensure the smooth and efficient daily operations of the Hospice Lottery Partnership. This role is ideal for someone who is detail-oriented, organised, and enjoys working in a collaborative team environment.

Key Responsibilities include:

  • Maintain and accurately update the bespoke Lottery database.
  • Regularly review and update process manuals to reflect changes in procedures.
  • Prepare scheduled reports and data analysis.
  • Ensure all documentation is scanned and filed using the in-house digital filing system.
  • Process various payment methods, including cash handling, in line with financial procedures.
  • Coordinate and support volunteer responsibilities and schedules.
  • Respond to customer, supplier, and contractor queries via phone, email, and post in a professional and timely manner.
  • Administer sales data and updates to the Lottery website using WordPress.

Person Specification includes:

  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Strong attention to detail and accuracy.
  • Excellent organisational and time management skills.
  • Confident and professional telephone manner.
  • Ability to work independently and as part of a team.
  • Resilient, proactive, and able to use initiative to solve problems.
  • Comfortable with technical troubleshooting and learning new systems.
  • Friendly and approachable team player.

Closing date: 13th February 2026

Lottery Administrative Officer employer: Polly Symondson Recruitment Ltd

The Hospice Lottery Partnership is an exceptional employer, offering a fulfilling opportunity to contribute to vital community care while working in a supportive and collaborative environment. Located in Tring, Hertfordshire, employees benefit from a strong work culture that values teamwork and personal growth, alongside competitive salaries and the chance to make a meaningful impact through their work. Join us to be part of a dedicated team that not only strives for operational excellence but also champions the well-being of patients and families in need.
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Contact Detail:

Polly Symondson Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lottery Administrative Officer

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those connected to The Hospice Lottery Partnership. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research the partner charities we support and be ready to discuss how your skills can help us make a difference. Show us you're passionate about our mission!

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your organisational skills and attention to detail, as these are key for the Lottery Administrative Officer role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and know where to find us!

We think you need these skills to ace Lottery Administrative Officer

Database Management
Data Analysis
Microsoft Office (Excel, Word, PowerPoint)
Attention to Detail
Organisational Skills
Time Management
Customer Service
Communication Skills
Problem-Solving Skills
Technical Troubleshooting
Team Collaboration
Initiative
Cash Handling
WordPress Administration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Lottery Administrative Officer role. Highlight your experience with databases, customer service, and any relevant administrative skills. We want to see how you can bring your unique flair to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting charities and how your skills align with our mission. Keep it friendly and professional – we love a personal touch!

Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work – it shows you care!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Polly Symondson Recruitment Ltd

✨Know Your Charities

Before the interview, take some time to research the partner charities supported by The Hospice Lottery Partnership. Understanding their missions and how they impact the community will show your genuine interest in the role and the organisation.

✨Showcase Your Organisational Skills

Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you maintain accuracy and attention to detail in your work.

✨Familiarise Yourself with the Lottery Database

If possible, get a basic understanding of how lottery databases work. Mentioning any relevant experience or willingness to learn about specific systems can demonstrate your proactive attitude and technical aptitude during the interview.

✨Practice Your Communication Skills

As you'll be responding to various queries, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with friends or family to refine your telephone manner and ensure you come across as friendly and approachable.

Lottery Administrative Officer
Polly Symondson Recruitment Ltd
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