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Mark43 is a public safety technology company trusted by over 200 police forces worldwide. We buildAWScloud-native softwarethatpolice forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field.
We'repart of a 400-person global company, but the UK teamoperateswith startup energy: small enough that your work is visible, big enough thatyou'rebacked by serious investment.
We'rehiring an Engineering Manager to provide hands-on technical leadership for the team building integrations that make our platform work seamlessly with the systems public safety agencies depend on.
What You'll Do
We are seeking an Engineering Manager - Integrations who will serve as the technical leader for the engineers responsible for integrations between Mark43's core platform and mission-critical third-party systems.You'llcombinepeopleleadership withmanaging delivery timelines of business-critical integrations. Shaping architecture, leading complex implementation work, reviewing designs and code, and helping the team solve difficultdistributed-systemsproblems.You'llpartner closely with Product, Engineering, andother technical teams to turn customer and operational needs into reliable APIs, data pipelines, and messaging layers. This is a hybrid role requiring at least three days per week in our Manchester office to supportstrong teamcollaboration.
- Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals.
- Making and guiding architecture decisions across REST APIs, message queues, data pipelines, webhooks, and event-driven workflows.
- Lead the design and delivery of complex, high-impact integrations from discovery through production, breaking ambiguous problems into clear technical approaches and executable plans.
- Stay hands-on through design reviews, code reviews, prototyping, debugging, and targeted implementation work, especially on the team's most complex or high-risk problems.
- Drive technical excellence in reliability, scalability, security, performance, error handling, testing, observability, and operational readiness for mission-critical distributed systems.
- Partner closely with Product, Engineering, customers, and partner technical teams to define API contracts, integration patterns, technical trade-offs, and sequencing for roadmap work.
- Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership.
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