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For Companies At a Glance
- Tasks: Support the sales team with admin tasks and build strong customer relationships.
- Company: Join polkadotfrog, a company dedicated to client and candidate satisfaction.
- Benefits: Enjoy perks like a free gym, healthcare, cycle-to-work scheme, and bring your dog to work!
- Why this job: Be part of a dynamic team focused on exceptional service and personal growth.
- Qualifications: Experience in sales or customer service is preferred; strong IT skills are essential.
- Other info: We value inclusivity and welcome requests for adjustments to support all candidates.
The predicted salary is between 19200 - 22400 £ per year.
£24-£28K. Sheffield-Dronfield. Excellent benefits including on-site free gym, health care, cycle to work scheme, and the opportunity to take your dog to work.
About the Role
Are you an organised, proactive professional with a passion for delivering exceptional customer service? Join our dynamic sales team as a Sales Co-Ordinator, where you’ll work closely with the Sales Director and team to provide outstanding administrative support while building strong relationships with customers and suppliers.
Responsibilities
- Answering enquiries both internally and externally
- Managing day-to-day sales matters through our internal system
- Developing customer and supplier relationships
- Processing incoming sales orders
- Day-to-day sales administration
Skills / Experience
- Experience and proven proactive approach working in a sales or customer service environment (telephone based an advantage)
- Good IT skills in standard MS Office software packages
- Experience of CRM systems desirable
Required Skills
- A customer-oriented mind-set with a focus on delivering excellent service
- Excellent communication
- A desire to learn, develop and make continual improvements
- Confidence to make decisions
- Strong organisational and time management skills & ability to multi-task
- Excellent attention to detail and accuracy
- Flexibility and adaptability
Preferred Skills
Understanding the importance of our client’s core values, which are: We love the customer, we grow, we have courage, we care and we own it.
At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.
Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple – to create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job.
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with the company's core values, as they are crucial to their culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will highlight your proactive approach and ability to build relationships.
✨Tip Number 3
Brush up on your IT skills, particularly in MS Office and any CRM systems you may have used. Being able to discuss your proficiency confidently can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the role, which can be invaluable during your application process.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. Emphasise any roles where you demonstrated a proactive approach and strong organisational skills, as these are key for the Sales Coordinator position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer service. Mention specific examples of how you've built relationships with customers and suppliers in previous roles, aligning with the company's core values.
Highlight IT Skills: Since good IT skills are essential for this role, ensure you mention your proficiency in MS Office and any experience with CRM systems. This will show that you're well-equipped to handle the administrative aspects of the job.
Showcase Your Communication Skills: Demonstrate your excellent communication abilities in both your CV and cover letter. Use clear and concise language, and consider including examples of how you've effectively communicated with clients or team members in the past.
How to prepare for a job interview at Polkadotfrog
✨Showcase Your Organisational Skills
As a Sales Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or handled various responsibilities simultaneously.
✨Emphasise Customer Service Experience
Since the role focuses on delivering exceptional customer service, be ready to discuss specific instances where you went above and beyond for a customer. Highlight your proactive approach and how it positively impacted customer relationships.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, make sure to mention it during the interview. If not, do some research on common CRM tools used in sales environments, as this will show your willingness to learn and adapt.
✨Align with Company Values
Understand the core values of the company, such as caring for customers and owning your responsibilities. Be prepared to discuss how your personal values align with theirs, and provide examples of how you've embodied these principles in your work.
