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- Tasks: Plan maintenance, allocate work, liaise with clients and manage admin tasks.
- Company: Join a friendly business in Felixstowe focused on customer satisfaction and team collaboration.
- Benefits: Enjoy a competitive salary, overtime pay, and a supportive training environment.
- Why this job: Be part of a happy team with a positive atmosphere and opportunities for growth.
- Qualifications: Strong background in vehicle repairs, customer-focused mindset, and basic IT skills required.
- Other info: Work hours are Monday to Friday with occasional Saturday mornings for overtime.
The predicted salary is between 28000 - 31000 £ per year.
£35,000 - £38,500 + overtime one Saturday morning in every 3 weeks. Polkadotfrog is working with a lovely business in Felixstowe who are looking for a new Operations Planner to add to their existing team due to business growth. The firm has engineers out on site throughout the UK and we need a strong planner with a good technical background to ensure their clients are looked after and that engineers’ days are planned well to ensure efficient use of time and resources.
You will join two other very experienced and knowledgeable members of the operations team, so they will be there to make sure you are fully trained and to be ongoing points of knowledge.
- Planning maintenance of customers’ equipment
- Allocating work to supervisors and technicians across the country
- Liaising with customers, suppliers and sub-contractors
- Processing administration work
- Helping to ensure maintenance of company vehicles is booked on time
- Handle any queries via telephone and email
- Liaising with engineers for any missing information
This is an excellent opportunity to join a friendly and happy company, it’s a 7-5 or 8-6 day Monday to Friday which is taken in turns in the team and some Saturday mornings (overtime paid). This is a nice place to be, with a lovely atmosphere and friendly team. There will be full training in this role and you will have involvement with everyone in the company.
The ideal candidate will have a strong background in trailer or commercial vehicle repairs and have a very customer-focused mindset, have the ability to make decisions and work autonomously whilst being enthusiastic and a good communicator. You will need solid basic IT skills and some administrative experience.
Locations
Operations Planner employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Planner
✨Tip Number 1
Familiarise yourself with the specific operations and logistics of the company. Understanding their processes and how they manage their engineers will give you an edge in discussions during the interview.
✨Tip Number 2
Highlight your technical background in trailer or commercial vehicle repairs when networking. Connect with professionals in the industry on platforms like LinkedIn to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully planned and allocated resources. This will demonstrate your decision-making skills and customer-focused mindset, which are crucial for the role.
✨Tip Number 4
Show enthusiasm for the company's culture during your interactions. Since they value a friendly atmosphere, expressing your eagerness to contribute positively to the team can set you apart from other candidates.
We think you need these skills to ace Operations Planner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operations Planner position. Tailor your application to highlight how your skills and experience align with these needs.
Highlight Relevant Experience: Emphasise your background in trailer or commercial vehicle repairs, as well as any customer service experience. Use specific examples to demonstrate your ability to plan effectively and communicate well with clients and engineers.
Showcase IT Skills: Mention your solid basic IT skills in your CV and cover letter. If you have experience with specific planning software or tools, be sure to include that information to strengthen your application.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a good fit for the team and how you can contribute to their success, particularly in planning and administration.
How to prepare for a job interview at Polkadotfrog
✨Showcase Your Technical Background
Make sure to highlight your experience with trailer or commercial vehicle repairs during the interview. Discuss specific examples where your technical knowledge has helped in planning or problem-solving, as this will demonstrate your suitability for the role.
✨Emphasise Customer Focus
Since the role requires a customer-focused mindset, prepare to share instances where you've successfully managed client relationships or resolved customer queries. This will show that you understand the importance of customer satisfaction in operations planning.
✨Demonstrate Decision-Making Skills
Be ready to discuss situations where you've had to make decisions autonomously. Highlight your thought process and how your decisions positively impacted your previous roles, as this aligns with what the company is looking for.
✨Prepare for Team Dynamics
As you'll be joining an experienced team, express your enthusiasm for collaboration and learning from others. Share examples of how you've worked well in teams before, which will reassure them that you can integrate smoothly into their friendly atmosphere.
