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- Tasks: Lead a team in managing customer onboarding and administration processes.
- Company: Join a people-focused organisation that values collaboration and development.
- Benefits: Opportunity for career progression and personal development in a supportive environment.
- Why this job: Make a real impact in a leadership role while building relationships and mentoring others.
- Qualifications: Strong admin background with supervisory experience preferred; excellent communication skills required.
- Other info: Fast-paced environment with a focus on teamwork and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
This newly created Sales Office Administration Supervisor position will work alongside two existing Sales Order Processing Supervisors, leading a team of three. You will take responsibility for developing the Administration function, overseeing daily operations and ensuring high standards of performance and customer service. A central focus of the role is managing the customer approval and onboarding process from start to finish — proactively liaising with customers and internal stakeholders, reviewing documentation and keeping applications on track to meet KPIs.
Monday - Friday, 9am-5pm, Ipswich (fully onsite initially).
Key responsibilities include:
- Supervising and mentoring the Sales Office Administration team, monitoring performance and supporting development.
- Managing the full customer approval and onboarding process.
- Reviewing pre-qualification questionnaires and required documentation.
- Tracking application progress and maintaining proactive communication.
- Overseeing invoicing, credit notes and centralised inbox management.
- Producing and analysing departmental reports to drive improvements.
What We're Looking For
- Strong administrative background, with supervisory or team leadership experience preferred.
- A confident, articulate communicator who enjoys building relationships, mentoring and developing others.
- Excellent attention to detail, with the ability to meet deadlines in a fast-paced environment.
- Highly organised and delivery-focused, with strong problem-solving skills.
- Proficient in Microsoft Office (Word, Excel, Access) with strong overall computer literacy.
Why Apply
This is an excellent opportunity to step into a leadership role within a successful, people-focused organisation that values collaboration, development and long-term career progression. If you're looking for a varied supervisory role where you can genuinely make an impact, this could be your next move.
sales administration supervisor in Ipswich employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land sales administration supervisor in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administration Supervisor role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed projects or teams in the past. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace sales administration supervisor in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant administrative roles you've held. We want to see how you can lead a team and manage processes effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales Administration Supervisor role. Share specific examples of how you've successfully managed teams or improved processes in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves liaising with customers and stakeholders, make sure your written application showcases your communication skills. Be clear, concise, and professional. We want to see that you can articulate your thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Polkadotfrog
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Office Administration Supervisor role. Familiarise yourself with the key responsibilities, especially around customer onboarding and team management. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your leadership style and past experiences. Think of specific examples where you've mentored others or improved team performance. This will highlight your ability to lead and develop a team effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and attention to detail. Prepare scenarios where you successfully managed tight deadlines or resolved conflicts within a team. This will showcase your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Demonstrate Strong Communication Skills
As a confident communicator, you’ll need to build relationships with both customers and internal stakeholders. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask them about their team dynamics or customer service approach to show your interest.
