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For Companies At a Glance
- Tasks: Assist customers with policy amendments, renewals, and provide quotes.
- Company: Join a rapidly growing Commercial Insurance Broker in Ipswich focused on customer satisfaction.
- Benefits: Enjoy a hybrid work model after probation and a supportive team environment.
- Why this job: Grow your career in a dynamic team while building meaningful customer relationships.
- Qualifications: Passion for customer service; insurance experience is a plus but not essential.
- Other info: Be part of a collaborative team dedicated to exceptional client care.
The predicted salary is between 25000 - 36000 £ per year.
£25,000 - £36,000 - depending on level of experience
Hybrid after probation
Wonderful environment and loads of opportunity.
Working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with a complete focus on the customer experience and their satisfaction.
You will be part of a small customer care team with a focus on assisting existing customers if they need to make any amendments to their policies, change their details/address or assist them when it comes to renewal time to check if anything has changed and anything else a customer might need from you and offer quotes etc.
You will be joining a team of 12 with various degrees of experience, but they are all there to help each other and to make sure the client experience and your own work experience are second to none.
This role provides a fantastic opportunity to grow your career within a dynamic and supportive team. You will have access to cutting-edge tools, expert training, and a structured workflow to help you succeed. You will focus on building meaningful customer relationships and delivering excellent service. Plus, you will be joining a forward-thinking company that values teamwork, integrity, and exceptional customer care.
What we’re looking for:
- Someone with a passion for Customer Service, a willingness to learn and able to adapt quickly.
- Commercial Insurance experience would be a distinct advantage, but a good general insurance background or the eagerness to get into the insurance industry would also be considered.
- You need to be a good listener and communicator; lots of clients will be small businesses so you need to be patient and explain policies clearly.
- You must have a team mentality and be engaged as well as being professional and supportive.
Insurance Account Executive (Ipswich) employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Executive (Ipswich)
✨Tip Number 1
Familiarise yourself with the latest trends in customer service within the insurance industry. Understanding what customers value can help you demonstrate your passion for customer care during any interviews or discussions.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in commercial insurance. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled customer queries or complaints. This will showcase your communication skills and ability to adapt, which are crucial for this role.
✨Tip Number 4
Research StudySmarter and our values thoroughly. Being able to articulate how your personal values align with ours can make a strong impression and show that you're genuinely interested in joining our team.
We think you need these skills to ace Insurance Account Executive (Ipswich)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in insurance. Emphasise skills like communication, teamwork, and adaptability, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn about the insurance industry. Mention specific examples of how you've successfully assisted customers in the past.
Highlight Teamwork Experience: Since the role involves working within a small team, include examples of your previous teamwork experiences. Describe how you contributed to a positive team environment and supported your colleagues.
Showcase Your Listening Skills: In your application, mention instances where your listening skills made a difference in customer interactions. This will demonstrate your ability to understand and meet client needs effectively.
How to prepare for a job interview at Polkadotfrog
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles, as this aligns perfectly with the company's focus on customer experience.
✨Demonstrate Your Listening Skills
Since the role requires excellent communication and listening skills, be prepared to showcase these during the interview. You might want to practice active listening techniques and provide examples of how you've effectively communicated with clients in the past.
✨Highlight Your Team Spirit
The company values teamwork, so be ready to discuss your experiences working in a team environment. Share stories that illustrate your ability to collaborate, support colleagues, and contribute to a positive team dynamic.
✨Prepare for Questions on Adaptability
Given the fast-paced nature of the insurance industry, be prepared to answer questions about how you've adapted to changes in previous roles. Think of instances where you successfully navigated challenges or learned new processes quickly, as this will demonstrate your willingness to learn and grow.
