At a Glance
- Tasks: Build and maintain client relationships while providing exceptional customer service.
- Company: Join a dynamic team focused on customer service in the insurance industry.
- Benefits: Enjoy a competitive salary, flexible hours, and excellent holiday allowances.
- Why this job: This role offers growth opportunities and a chance to make an impact in clients' lives.
- Qualifications: Experience in insurance or financial services with strong communication skills is required.
- Other info: Hybrid working options and assistance with professional qualifications available.
The predicted salary is between 20000 - 28000 £ per year.
Job Description
Insurance Account Handler– Commercial Insurance
💼 Salary: £25,000 – £36,000 (Depending on Experience)
📍 Location: Ipswich (Hybrid after probation)
🌟 Join a supportive team with fantastic career opportunities!
About the Role:
Are you passionate about delivering exceptional customer service? Join our innovative and fast-growing Commercial Insurance Broker, where the customer experience is their top priority!
As an Insurance Account Executive, you’ll be an essential part of a close-knit team that supports existing clients with policy amendments, renewals, and queries. You’ll be the first point of contact, ensuring a seamless and stress-free experience for our customers.
What You’ll Be Doing:
✅ Assisting customers with policy changes, address updates, and amendments.
✅ Supporting clients during renewal periods, ensuring policies reflect their current needs.
✅ Providing quotes and answering questions about policy options.
✅ Collaborating with a team of 12 professionals to deliver an unbeatable service.
✅ Ensuring every client receives a smooth, professional, and supportive experience.
Why Apply?
🌟 A welcoming and friendly team where everyone supports each other.
🌟 A company that values integrity, teamwork, and personal growth.
🌟 Opportunities for career progression within a rapidly expanding business.
🌟 Hybrid working after probation to offer flexibility.
🌟 A positive work environment with great benefits and holiday allowances!
What We’re Looking For:
✔️ A customer-focused professional with a passion for providing excellent service.
✔️ Experience in commercial insurance is a strong advantage—but general insurance experience or an eagerness to learn is just as valuable!
✔️ Strong communication & listening skills—many clients are small businesses that require patience and clear explanations.
✔️ A proactive and adaptable mindset—able to work efficiently while maintaining attention to detail.
✔️ A team player who thrives in a collaborative environment and supports colleagues.
At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.
Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple – To create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job.
Insurance Account Executive employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Executive
✨Tip Number 1
Familiarize yourself with the latest trends in the insurance and financial services industry. This knowledge will not only help you understand the competitive landscape but also impress during your conversations with us.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built and maintained client relationships in the past. We value candidates who can demonstrate their ability to connect with clients.
✨Tip Number 3
Highlight any experience you have with technology, especially tools that enhance customer service or account management. Being tech-savvy is a big plus for this role!
✨Tip Number 4
Be ready to discuss your organizational skills and how they contribute to your success in managing multiple client accounts. We appreciate candidates who can juggle tasks efficiently while providing exceptional service.
We think you need these skills to ace Insurance Account Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Insurance Account Executive position. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in insurance or financial services. Emphasize your customer service skills and any technology proficiency that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your willingness to learn and adapt. Mention specific examples of how you've built client relationships and provided exceptional customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as strong written communication skills are essential for this role.
How to prepare for a job interview at Polkadotfrog
✨Show Your Willingness to Learn
Make sure to express your eagerness to learn and adapt during the interview. Share examples from your past experiences where you successfully learned new skills or adapted to changes.
✨Demonstrate Your Tech Savvy
Since a good understanding of technology is desirable, be prepared to discuss any relevant tech tools or software you've used in previous roles. Highlight how these tools helped you improve customer service or manage client relationships.
✨Highlight Your Customer Service Skills
Customer service is at the forefront of this role, so come ready with specific examples of how you've provided exceptional service in the past. Discuss any challenges you faced and how you overcame them to satisfy clients.
✨Prepare for Industry Knowledge Questions
Stay updated on the latest trends in the insurance and financial services industry. Be ready to discuss how these trends could impact the company and its clients, showcasing your proactive approach to staying informed.