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- Tasks: Manage credit control operations, reconcile receipts, and handle customer payment queries.
- Company: Join a leading provider of gas and electrical safety inspections known for innovation.
- Benefits: Enjoy a fun, friendly environment with a supportive team and opportunities for growth.
- Why this job: Be part of a fast-growing company with a reputation for quality and excellent customer service.
- Qualifications: Experience in credit control or financial administration, strong organisational skills, and excellent communication required.
- Other info: Modern office in a beautiful rural location; own transport is essential.
A leading provider of gas and electrical safety inspections is looking for a dedicated and detail-oriented Credit Control Administrator to join their team near Bury St Edmunds. In this role, you'll be responsible for managing credit control operations, including reconciling receipts, chasing outstanding invoices, and handling customer payment queries. This is an exciting opportunity to join a company known for its innovative safety services and play a key part in its financial operations.
This is a great team and a lovely company, who are a forerunner in what they do. They work across the UK and are growing fast, due to the quality of their work and customer service standards. You will be busy here, the days will fly by, but working in a fun and friendly environment with a great team around you. If you like a customer service, telephone liaising, admin role working in an office environment, rather than a call centre, this position could be for you.
We are looking for someone with experience in credit control or a similar financial administration role, who has strong organisational skills and a keen eye for detail. You should be comfortable reconciling receipts, liaising with customers regarding outstanding payments, and resolving any payment issues. Excellent communication skills are essential, as you will be handling queries and negotiating with customers. Proficiency in Microsoft Office and the ability to work with internal booking systems are required. You should also be able to work independently and collaboratively within the team. The office is a fabulous modern office in a stunning location which is very beautiful but very rural, so therefore, having your own transport is essential.
Credit Controller Administrator employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Administrator
✨Tip Number 1
Familiarise yourself with the company's services and values. Understanding their innovative safety solutions will help you demonstrate your enthusiasm for the role during any conversations or interviews.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer queries. Practising how to effectively negotiate and resolve payment issues can set you apart from other candidates.
✨Tip Number 3
Make sure you have a solid understanding of credit control processes. Being able to discuss your previous experience in reconciling receipts and managing outstanding invoices will show that you're ready for the responsibilities of the role.
✨Tip Number 4
Since the office is in a rural location, ensure you have reliable transport. Mentioning this in your discussions can highlight your readiness and commitment to the position.
We think you need these skills to ace Credit Controller Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or financial administration. Emphasise your organisational skills and attention to detail, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the company. Mention your experience with reconciling receipts and handling customer queries.
Highlight Technical Skills: Include your proficiency in Microsoft Office and any experience with internal booking systems in your application. This will demonstrate your ability to handle the technical aspects of the role.
Show Enthusiasm for the Role: In your application, express your excitement about working in a fun and friendly environment. Mention how you enjoy customer service and administrative roles, which aligns with what the company is looking for.
How to prepare for a job interview at Polkadotfrog
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous experience in credit control or similar financial roles. Highlight specific examples of how you've successfully managed outstanding invoices and resolved payment issues, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
Since excellent communication is essential for this position, practice articulating your thoughts clearly. Be ready to explain how you handle customer queries and negotiate payments effectively, showcasing your ability to maintain positive relationships.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a requirement, so brush up on your skills, especially in Excel. Be prepared to discuss how you've used these tools in previous roles to manage data and streamline processes.
✨Emphasise Your Organisational Skills
As the role requires strong organisational abilities, think of examples where you've successfully managed multiple tasks or projects. Discuss how you prioritise your workload and ensure accuracy in your work, which is crucial for credit control operations.
