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- Tasks: Engage with customers, provide quotes, and ensure satisfaction in a dynamic insurance environment.
- Company: Join an innovative Commercial Insurance Broker focused on customer experience and clarity.
- Benefits: Enjoy flexible hours, annual bonuses, generous holidays, free parking, and potential hybrid work options.
- Why this job: Be part of a supportive team that values communication and customer service above all.
- Qualifications: Passion for customer service, willingness to learn, and good communication skills are essential.
- Other info: Experience in commercial insurance is a plus, but a general insurance background is also welcome.
The predicted salary is between 28800 - 43200 £ per year.
the role. What an amazing role we have working in a dynamic, growing company… You’ll need a good grasp of business insurance basics for the Account Executive Role, working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with complete focus on the customer experience and their satisfaction. The company are ideally looking for candidates with some insurance experience, a willingness to learn and someone who has good knowledge of technology. We are looking for dedicated and enthusiastic people. Their customers like how they do things: clarity over jargon; character over anonymity; action over talk. Your ability to communicate effectively, with our brand values in mind will keep us one step ahead. You will deal with incoming enquires and provide quotes through sophisticated IT systems. Although most of the business is transacted online, the customers you speak to will have your direct number and will be able to call you with any questions/queries. Its not a call centre and you must take responsibility for keeping up the brand tone and service which has resulted in its success to date. You will be part of a team with customer service at the forefront, where you will be dealing with new and existing clients. You will need to show results, but this is not a sales role. Enquiries are incoming and then its up to you to shine from there and give the customers their best options. As you are conversing with customers daily you must have excellent communication skills both orally and written. why you should apply. They are looking for a bright, organised customer focussed Account Executive. Fantastic working environment and hours. Flexible from either 8:30am – 5.00pm or 9:30 5:30pm: Monday to Friday (37.5 hours per week). Annual company bonus, generous holiday including half days on Christmas Eve and New Years, free parking and there is some flexibility for hybrid working on completion of your probation. what were looking for. People with a passion for Customer Service, a willingness to learn and are able to adapt quickly. Commercial Insurance experience would be a distinct advantage, but a good general insurance background would also be considered. You need to be a good listener and communicator, lots of clients will be small businesses so you need to be patient and explain policies clearly and make sure you are offering the best product available to them. You must have a team mentality and be engaged as well as being professional and supportive. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion
Account Executive employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarize yourself with the basics of business insurance. Understanding key concepts will not only help you in conversations with clients but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in explaining complex insurance policies in simple terms. This will be crucial when dealing with small business clients who may not have a deep understanding of insurance.
✨Tip Number 3
Showcase your customer service experience during the interview. Highlight specific examples where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's values.
✨Tip Number 4
Be prepared to discuss how you can adapt quickly to new technologies. Since the role involves using sophisticated IT systems, demonstrating your tech-savviness will set you apart from other candidates.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Account Executive position. Highlight your customer service skills and any relevant insurance experience in your application.
Tailor Your CV: Customize your CV to reflect your experience in customer service and any knowledge of business insurance. Use clear language and avoid jargon to align with the company's focus on clarity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to learn. Mention specific examples of how you've successfully communicated with clients in the past.
Highlight Communication Skills: Since excellent communication is key for this role, ensure that your application demonstrates your ability to communicate effectively both in writing and verbally. Provide examples of how you've done this in previous roles.
How to prepare for a job interview at Polkadotfrog
✨Understand the Basics of Business Insurance
Make sure you have a solid grasp of business insurance fundamentals. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Since this role emphasizes effective communication, practice articulating your thoughts clearly and concisely. Be prepared to explain complex insurance concepts in simple terms, as you will be dealing with small business clients.
✨Emphasize Customer Service Experience
Highlight any previous experience in customer service roles. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, aligning with the company's focus on clarity and character.
✨Demonstrate Your Willingness to Learn
Express your eagerness to learn and adapt quickly. The company values candidates who are enthusiastic about personal growth and can thrive in a dynamic environment, so be ready to discuss how you approach learning new skills.
