Field Major Loss Lead

Are you someone who has excellent leadership skills and experience in coaching and mentoring? Do you love managing high value property claims? We have an exciting opportunity to lead our Major Loss Field Team. If this sounds interesting for you, please don’t hesitate to apply!

A Bit About The Job

Our new colleague will be responsible for leading a Major Loss Field Team handling claims ranging from £50k to £250k. This includes managing all operational and technical aspects related to individuals, the team, and region. You will need to take ownership and accountability for the team's performance, ensuring excellent customer service, cost and indemnity control, accurate estimating, and effective management of personnel, resources, and development.

Skills And Experience We’re Looking For

• Experience in a managerial role leading a team within the specialist claims area.
• Proven leadership abilities, including coaching and mentoring.
• Ideally, you have experience handling complex property claims, including exposure to losses exceeding £100,000.
• Strategic and operational thinking to build a sustainable claims function.
• A solid understanding of building practices and regulations related to property reinstatements and tendering processes.
• The ability to thrive in a fast-paced environment, effectively planning, multi-tasking, prioritising responsibilities, and delivering within agreed time limits.
• Excellent communication skills to serve as a credible representative for home claims and the broader Aviva claims system.

What You’ll Get For This Role

Starting salary circa £55,000 (depending on location, skills, experience, and qualifications). Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme. Brilliantly supportive policies including parental and carers leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. We take your wellbeing seriously with lots of support and tools.

Aviva Is For Everyone

We’re inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here. We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.