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For Companies At a Glance
- Tasks: Manage high-value domestic claims from start to finish while travelling across the Midlands.
- Company: Join Aviva, a leading provider in insurance with a focus on customer satisfaction.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options including remote work.
- Why this job: Be part of a supportive team that values diversity and offers opportunities for personal growth.
- Qualifications: Experience with complex home claims and relevant insurance qualifications are essential.
- Other info: Flexible working arrangements available, including part-time and job sharing.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Domestic Major Loss Adjuster role. We have a fantastic opportunity for a permanent Domestic Major Loss Adjuster, a home-based position visiting customers across the Midlands and Leicestershire, with travel throughout.
Are you passionate about high-value domestic home claims? Do you enjoy working in the field? If so, we would love to hear from you!
A Bit About The Job
As part of Aviva's Technical Claims team, we seek an experienced insurance professional with a proven record of handling high-value and complex domestic claims. We operate an in-house claims service for a leading field claims provider, delivering bespoke, hands-on service managing all claim aspects from start to finish.
Your responsibilities include providing customer-focused, cost-effective service by handling household and residential commercial claims from instruction to completion, within financial authority limits. The role involves travel across the UK and may require flexible working hours, including evenings and weekends.
Skills And Experience Needed
- Experience with complex home claims, including losses over £100,000.
- Qualified to Cert CII minimum, with aspirations for Dip CII; comparable CILA qualifications are accepted.
- Deep knowledge of technical insurance principles, with some experience in subrogation, underwriting, and ABI report writing.
- Understanding of building practices, regulations, property reinstatement, and tendering processes.
- Proven ability to manage claims from start to finish, with a focus on customer satisfaction.
What You’ll Get
- Competitive salary (dependent on location, skills, experience, and qualifications).
- Bonus opportunity of 8% of annual salary, based on performance.
- Generous pension scheme with up to 14% contribution from Aviva.
- 29 days holiday plus bank holidays, with options to buy or sell up to 5 days.
- Discounts on Aviva products and other retailers.
- Up to £1,200 of free Aviva shares annually through our Share Plan, plus participation in the Save As You Earn scheme.
- Supportive policies including parental and carers leave.
- Flexible benefits, including sustainability options like cycle to work.
- Paid volunteering days to give back to the community.
- Wellbeing support and tools.
Inclusion and Application Details
We value diversity and welcome applicants from all backgrounds. We consider flexible working arrangements, including part-time and job sharing. Most of our staff work around 50% in the office, combining flexibility with collaboration. We interview every disabled applicant who meets the minimum criteria. Please inform us of any disclosed disability when applying.
Domestic Major Loss Adjuster employer: Political, International and Development Studies Student Association
Contact Detail:
Political, International and Development Studies Student Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Major Loss Adjuster
✨Tip Number 1
Network with professionals in the insurance industry, especially those who specialise in domestic claims. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the insurance sector, particularly regarding high-value domestic claims. This knowledge will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare for potential interviews by practising common questions related to handling complex claims. Think of specific examples from your past experience that showcase your problem-solving skills and customer-focused approach.
✨Tip Number 4
Research Aviva's values and mission to align your responses during interviews. Showing that you understand and resonate with their company culture can set you apart from other candidates.
We think you need these skills to ace Domestic Major Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with high-value domestic claims, particularly those over £100,000. Emphasise any relevant qualifications like Cert CII or Dip CII, and showcase your understanding of technical insurance principles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for handling complex home claims. Mention specific experiences that demonstrate your ability to manage claims from start to finish, focusing on customer satisfaction and your knowledge of building practices.
Highlight Relevant Skills: In your application, clearly outline your skills related to subrogation, underwriting, and ABI report writing. This will show the employer that you have the necessary expertise to excel in the role.
Show Flexibility: Since the role involves travel and may require flexible working hours, mention your willingness to adapt to these requirements. Highlight any previous experience where you successfully managed a flexible work schedule.
How to prepare for a job interview at Political, International and Development Studies Student Association
✨Showcase Your Experience with High-Value Claims
Make sure to highlight your experience handling complex home claims, especially those over £100,000. Be prepared to discuss specific cases where you successfully managed claims from start to finish, focusing on the challenges you faced and how you overcame them.
✨Demonstrate Technical Knowledge
Brush up on your understanding of technical insurance principles, building practices, and property reinstatement processes. You might be asked to explain how these elements play a role in managing claims, so having clear examples ready will impress your interviewers.
✨Emphasise Customer Satisfaction
Since the role is customer-focused, be ready to share examples of how you've prioritised customer satisfaction in your previous roles. Discuss any feedback you've received from clients and how you ensured their needs were met throughout the claims process.
✨Prepare for Flexible Working Questions
Given that the position involves travel and may require flexible hours, think about how you can demonstrate your adaptability. Be ready to discuss your availability and any previous experiences where you successfully managed a flexible work schedule.