At a Glance
- Tasks: Shape and own customer retention strategy using data-driven insights.
- Company: Leading insurance company focused on enhancing customer experience.
- Benefits: Hybrid work model, competitive benefits, and a learning budget.
- Why this job: Make a real impact on customer retention and experience in a dynamic environment.
- Qualifications: Analytical skills and experience in driving performance improvements.
- Other info: Collaborate with cross-functional teams for excellent career growth opportunities.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading insurance company is seeking a Retention Commercial Manager to shape and own their customer retention strategy. This role requires an analytical professional who can drive performance improvements through data-driven insights and cross-functional collaboration.
You will monitor retention metrics, optimize customer journeys, and influence key stakeholders to enhance customer experience and lifetime value. The role offers a hybrid work model and includes competitive benefits and a learning budget.
Retention Growth Leader, UK Insurance employer: Policy Expert
Contact Detail:
Policy Expert Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retention Growth Leader, UK Insurance
β¨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in retention or customer experience. A friendly chat can lead to valuable insights and even job leads.
β¨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive performance improvements in past roles. This will help you stand out as a candidate who can really make an impact.
β¨Tip Number 3
Be proactive in your follow-ups! After interviews, send a thank-you email that highlights your enthusiasm for the role and reiterates how your skills align with their needs. It shows you're genuinely interested.
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of resources to help you ace your application and connect with the right opportunities in the insurance sector.
We think you need these skills to ace Retention Growth Leader, UK Insurance
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the Retention Growth Leader role. Highlight your experience with customer retention strategies and any analytical skills that align with the job description.
Showcase Data-Driven Insights: Since this role is all about driving performance through data, include specific examples of how you've used data to improve customer journeys or retention metrics in your previous roles.
Highlight Collaboration Skills: This position requires cross-functional collaboration, so donβt forget to mention any experience you have working with different teams. Show us how youβve influenced stakeholders to enhance customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity!
How to prepare for a job interview at Policy Expert
β¨Know Your Numbers
As a Retention Growth Leader, you'll need to demonstrate your analytical skills. Brush up on key retention metrics and be ready to discuss how you've used data to drive performance improvements in previous roles.
β¨Showcase Your Collaboration Skills
This role involves cross-functional collaboration, so be prepared to share examples of how you've worked with different teams. Highlight specific projects where your influence led to enhanced customer experiences.
β¨Understand the Customer Journey
Familiarise yourself with the customer journey in the insurance sector. Be ready to discuss strategies you've implemented to optimise these journeys and how they impacted customer retention.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current retention strategies and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.