Policy Expert is seeking a Customer PET Claims Agent (6 month secondment) in Motherwell to support customers through pet insurance claims with empathy and fairness. You will assess claims, review veterinary invoices and records, and collaborate with vets and customers to achieve clear outcomes.
The role covers all aspects from initial assessment to settlement under delegated authority, with emphasis on compliance, quality, and accurate record-keeping.
Pet Insurance Claims Specialist — 6‑Month Secondment employer: Policy Expert
At Policy Expert, we pride ourselves on being a forward-thinking employer that champions innovation and employee growth. Our London office offers a vibrant work culture with a hybrid model, competitive benefits including a generous learning budget, and a commitment to diversity and inclusion, making it an excellent place for Financial Accountants to thrive and make a meaningful impact in the insurance industry.
