ESG Manager in London

Are you ready to transform the insurance industry? Policy Expert is a forward‑thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1‑rated home insurer by Review Centre since 2013.

Your day to day:

At Policy Expert, we’re looking for a passionate and experienced ESG Manager to lead and transform Environmental, Social and Governance initiatives within our business. As ESG Manager, you will play a pivotal role in establishing and embedding an ESG strategy within the business. You will help define our ESG vision and translate it into actionable initiatives that align with regulatory expectations, customer and employee values and long‑term business sustainability goals.

As a key figure to the whole business for all things ESG, you’ll report into the Head of Communications and manage relationships with key stakeholders from all areas of the business including People Experience, Risk & Compliance, Finance, Marketing and Communications, Operations and Product.

Responsibilities:

• Develop and implement the company’s first ESG strategy, utilising the findings of its Materiality Assessment, tailored for our market and business model.
• Identify and prioritise ESG topics most relevant to Policy Expert and its stakeholders.
• Work with key stakeholders to develop ESG related policies where necessary.
• Work with Risk & Compliance teams to ensure regulatory requirements are met and ESG related risks identified.
• Work with People Experience to support and advance DEI initiatives, ensuring these efforts contribute meaningfully to our overall goals and strategy.
• Lead charitable initiatives across sites, ensuring activities support goals and engage employees.
• Oversee data collection and reporting to improve transparency.
• Prepare ESG reports as needed for internal and/or external stakeholders.
• Engage internal stakeholders to build ESG awareness and embed ESG in company culture.
• Champion ESG best practices, acting as subject matter expert and providing education and council to the business as it embarks on its ESG journey together, advising internally on emerging ESG topics.

Who are you?

• Proven experience in developing and implementing ESG strategies aligned with business objectives.
• Competencies in data collection and analysis and experience with ESG reporting frameworks.
• A strong grasp of ESG topics including but not limited to Climate, DEI, Charity, Sustainability and Governance.
• An awareness of emerging ESG regulations, especially in the UK.
• A passion for making a difference by embedding ESG within a business, ensuring longevity.
• A confident communicator with strong stakeholder management skills and the ability to collaborate cross‑functionally, influencing with credibility at all levels, including engaging external stakeholders where relevant.
• Detail focused, organised and comfortable working with data.
• Experience in a regulated environment would be advantageous.
• Adaptability and is comfortable working in a fast‑paced environment, able to pivot to meet evolving needs and priorities.

This role will be based in our London office in a 50/50 Hybrid mode.

We match your pension contributions up to 7% Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan Access to a wide selection of London O2 events and use of a Private Lounge Prayer room in office.

What We Stand for and Next Steps

We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment.

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

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