At a Glance
- Tasks: Lead compliance initiatives and shape the Compliance Framework in a dynamic insurance environment.
- Company: Join Policy Expert, a rapidly growing insurance company with a focus on innovation.
- Benefits: Enjoy hybrid work, competitive salary, private medical cover, and a £1,000 learning budget.
- Other info: Inclusive workplace committed to equal opportunities and personal development.
- Why this job: Make a real impact in the insurance industry while working with senior stakeholders.
- Qualifications: Experience in compliance, strong understanding of FCA regulations, and leadership skills required.
The predicted salary is between 66150 - 80850 £ per year.
Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013.
As a Compliance Leader (General), you will play a central role in shaping and delivering the Compliance Framework, working in close partnership with the Group Head of Compliance and acting as a key bridge between the Compliance team and the wider business. This is a broad, high-impact role requiring both technical expertise and strong leadership capability. You will be responsible for driving regulatory change, supporting the business in embedding compliance into day-to-day operations, and ensuring that risks identified through monitoring and oversight are effectively resolved. You will operate as the most senior member of the Compliance team below the Group Head of Compliance, providing continuity of leadership, supporting team management, and stepping into senior forums as required. This role offers significant exposure to senior stakeholders and the opportunity to actively shape the evolution of the second-line compliance function.
The primary responsibilities of this role include (but are not limited to):
- Regulatory Advice & Business Partnering
- Provide pragmatic, proportionate compliance advice to senior stakeholders
- Embed a compliant by design approach across products, pricing, and customer journeys
- Support decision-making by balancing regulatory requirements with commercial objectives
- Act as a trusted advisor across key business areas
- Partner with compliance leadership to ensure you, and your team, remain abreast of ongoing regulatory developments
- Support the business in preparing for and responding to regulatory engagement and audits
- Project & Change Delivery
- Lead delivery of key regulatory initiatives, including vulnerable customer frameworks, Consumer Duty embedding and outcomes monitoring, and pricing/fair value enhancements
- Ensure that regulatory change is effectively embedded and sustained, not just implemented
- Work closely with Monitoring and our third-party claims providers to ensure issues identified are owned and overseen
- Own and oversee the Compliance Monitoring Programme, setting the monitoring plan, priorities and quality standards for the team member delivering it, and ensuring outputs give the business robust assurance
- Provide challenge to the business where progress is insufficient
- Ensure clear accountability for actions and outcomes
- Data Protection Oversight
- Line Manage Data Protection SME
- Support alignment between compliance and data protection activities ensuring the DPO is sighted on all relevant activity
- Ensure visibility and appropriate escalation of data protection risks
- Regulatory Engagement & Governance
- Support regulatory interactions, audits and reviews
- Contribute to Governance forums and senior reporting
- Support horizon scanning and carry out regulatory impact assessments where required
You are an experienced compliance professional with strong generalist knowledge and the ability to operate at both a strategic and hands-on level. You are comfortable working in a fast-paced, evolving environment and enjoy partnering with the business to deliver practical solutions. You bring confidence, pragmatism and leadership – alongside a clear focus to deliver good customer outcomes.
The core attributes we would value in this role are:
- Strong experience within a compliance role in general insurance
- Broad understanding of FCA regulation and conduct risk
- Experience delivering regulatory change and business transformation
- Ability to engage, influence, and challenge senior stakeholders
- Strong commercial awareness and pragmatic mindset
- Ability to operate with autonomy and support senior leadership
- Professional qualification (ICA / CISI or equivalent)
- Experience with Consumer Duty implementation
- AI implementation and uses
This role will be based in our London office in a 50/50 Hybrid mode.
We match your pension contributions up to 7% Private medical & Dental cover Learning budget of £1,000 a year + Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan Access to a wide selection of London O2 events and use of a Private Lounge.
We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment. At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.
Compliance Leader (General) in London employer: Policy Expert
At Policy Expert, we pride ourselves on being a forward-thinking employer that champions innovation and employee growth. Our London office offers a vibrant work culture with a hybrid model, competitive benefits including a generous learning budget, and a commitment to diversity and inclusion, making it an excellent place for Financial Accountants to thrive and make a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Leader (General) in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Policy Expert looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Leader (General) in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Policy Expert. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Policy Expert
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Policy Expert’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
