Policy Expert is a forward-thinking insurer known for a wow customer experience. We seek a Customer Insight Manager to run research from brief to reporting, shaping product, marketing and tech decisions.
You’ll work across Marketing, Customer, Product and Tech to convert customer insights into actionable recommendations. You’ll design and run studies using online platforms, manage agencies, and prioritise a dynamic research calendar.
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Customer Insight Lead — Hybrid London employer: Policy Expert
At Policy Expert, we pride ourselves on being a forward-thinking employer that champions innovation and employee growth. Our London office offers a vibrant work culture with a hybrid model, competitive benefits including a generous learning budget, and a commitment to diversity and inclusion, making it an excellent place for Financial Accountants to thrive and make a meaningful impact in the insurance industry.
