Senior ICT Support Officer in Belfast

Senior ICT Support Officer in Belfast

Belfast Full-Time 34524 - 38990 £ / year (est.) No working from home possible
Policeombudsman

At a Glance

  • Tasks: Support IT infrastructure and ensure system security with best practices.
  • Company: Join the Police Ombudsman for Northern Ireland, a vital institution ensuring justice.
  • Benefits: Enjoy a permanent contract, competitive salary, and potential pay increases.
  • Other info: DV vetting clearance required; salary progression based on performance.
  • Why this job: Make a real impact in a role that values human rights and community engagement.
  • Qualifications: Proven interpersonal and communication skills; commitment to human rights essential.

The predicted salary is between 34524 - 38990 £ per year.

The post holder will support the IT Manager with ongoing support and maintenance of all IT infrastructure, ensuring the security and integrity of IT systems by implementing and enforcing best practices.

The appointment will be made by the Police Ombudsman for Northern Ireland, acting in accordance with her powers under the Police (Northern Ireland) Act 1998. Staff appointed under the Act will be employees of the Police Ombudsman and are not civil servants. The appointment is a permanent contract.

The person appointed, in addition to the mandatory qualifications listed in the Employee Specification, should have proven interpersonal skills and highly developed communication skills across a range of settings.

The appointee should also possess a full understanding of, and commitment to, the fundamental principles of human rights, and a comprehensive understanding of the sensitive social, cultural, and political environment within which the work of the Police Ombudsman operates.

This post requires the post holder to have DV vetting clearance (see Terms and Conditions for further information).

Starting salary will be £34,524, with progression in the salary range determined by performance in the post and subject to the review process agreed by the Northern Ireland Civil Service. An ICT Level 5 Allowance of £3,713.00 per annum will also be payable for this role.

Please note: two pay awards are pending, which would increase the salary to £35,560 to £36,783 (2024 NICS payscales) and £37,694 to £38,990 (2025 NICS payscales).

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Senior ICT Support Officer in Belfast employer: Policeombudsman

The Police Ombudsman for Northern Ireland is an exceptional employer, offering a permanent contract with competitive salary progression based on performance. Our work culture prioritises human rights and fosters a supportive environment where employees can thrive, while also providing opportunities for professional growth within a unique and sensitive social context.

Policeombudsman

Contact Details:

Policeombudsman Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior ICT Support Officer in Belfast

Tip Number 1

Familiarise yourself with the specific IT infrastructure and security protocols used by the Police Ombudsman for Northern Ireland. Understanding their systems will not only help you in interviews but also demonstrate your genuine interest in the role.

Tip Number 2

Network with current or former employees of the Police Ombudsman to gain insights into the organisational culture and expectations. This can provide you with valuable information that can set you apart during the selection process.

Tip Number 3

Prepare to discuss your interpersonal and communication skills in detail. Think of specific examples where you've successfully navigated complex situations, as these skills are crucial for the role and will be closely evaluated.

Tip Number 4

Research the fundamental principles of human rights and how they relate to the work of the Police Ombudsman. Being able to articulate your understanding of these principles will show your commitment to the values of the organisation.

We think you need these skills to ace Senior ICT Support Officer in Belfast

IT Infrastructure Management
Network Security
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Technical Support
Best Practices Implementation

Some tips for your application 🫡

Understand the Role:Before applying, make sure to thoroughly read the job description for the Senior ICT Support Officer position. Understand the key responsibilities and required qualifications, especially the importance of interpersonal and communication skills.

Tailor Your CV:Customise your CV to highlight relevant experience in IT support and infrastructure maintenance. Emphasise any previous roles where you implemented best practices or ensured system security, as these are crucial for this position.

Craft a Strong Cover Letter:Write a compelling cover letter that showcases your understanding of human rights principles and your ability to navigate sensitive social and political environments. Use specific examples from your past experiences to demonstrate your skills.

Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Policeombudsman

Understand the Role

Make sure you have a clear understanding of the responsibilities of a Senior ICT Support Officer. Familiarise yourself with the IT infrastructure and security practices relevant to the Police Ombudsman for Northern Ireland.

Showcase Your Interpersonal Skills

Prepare examples that demonstrate your interpersonal and communication skills. Think about situations where you've effectively communicated complex IT issues to non-technical staff or collaborated with teams.

Demonstrate Commitment to Human Rights

Be ready to discuss your understanding of human rights principles and how they relate to the work of the Police Ombudsman. This shows that you are not only technically proficient but also aligned with the organisation's values.

Research the Organisation

Take time to research the Police Ombudsman for Northern Ireland, including its mission, values, and recent developments. This will help you tailor your responses and show genuine interest in the role.