At a Glance
- Tasks: Lead transformative change across the PSNI, enhancing effectiveness and service delivery.
- Company: Join the PSNI, a vital organisation dedicated to public safety and community service.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Opportunity for significant career growth and influence within a large organisation.
- Why this job: Drive impactful change and innovation in a dynamic environment.
- Qualifications: Degree in relevant field and experience in leading major transformations.
The predicted salary is between 73577 - 77904 £ per year.
The Head of Transformation will lead organisational wide change programmes to improve effectiveness, efficiency and service delivery across the PSNI. The role holder will be responsible for developing and delivering a transformation agenda aligned to PSNI strategic and operational priorities, embedding continuous improvement, innovation, and measurable outcomes. The role holder will lead a multidisciplinary team to deliver transformational programmes within agreed time, cost and quality parameters while engaging with internal and external stakeholders to drive innovation, challenge existing practices and provide strategic advice to the Service Executive Team.
Hours of Work: Monday to Friday with a requirement to work outside office hours when necessary to meet the demands of the role. Full time 37 working hours per week (42 hours gross).
Salary: £73,577 - £77,904 plus £1,422 environmental allowance.
Main Activities:
- Lead the planning, governance and delivery of major transformation programmes including establishing and maintaining transformation governance frameworks, risk registers and performance reporting to ensure delivery is in line with milestones and resources.
- Provide senior leadership to the Transformation Branch in developing and supporting the skills base of the multi-disciplinary team including tools and techniques, implementing procedures and practices in relation to project management, organisational change and evidence based policing.
- Build positive relationships and collaborate with senior business leads in identifying, designing and delivering complex change portfolios.
- Provide coaching, mentoring and strategic oversight to ensure high performance and capability building.
- Broad scanning and benchmarking to keep abreast of national developments in support of sharing best practice on transformation including digital/automation developments.
- Reviewing and approving the initiation of specific projects and programmes of work to deliver transformational change.
- Oversee the preparation, review and reporting of programme progress against agreed milestones and benefits realisation ensuring timely updates are provided to Service Transformation Board.
- Develop and track key performance indicators to measure transformation impact and benefit realisation.
- Identify and recommend re-alignment of programme plan, where appropriate to assure delivery of programme benefits.
- Design and manage governance of the transformation programme to achieve coherent decision making, effective management of programme risks and integration of transformational changes into business as usual.
- Robustly promote the aims of the transformation programme and integrating the change agenda by championing alignment with internal strategy objectives and the objectives of the organisation's key external stakeholders.
- Procure and manage an external provider to act as a Strategic Partner in support of the transformation programme (as required).
- Communicate a compelling and coherent transformation narrative, ensuring clarity of direction across the organisation and with key stakeholders.
- Develop strategic partnerships to support the definition, design and delivery of the required transformational change.
- Liaise with the Service Executive Team as a subject matter expert for transformational change project and programme management and to secure senior buy-in for strategic transformational projects.
- Network with other leaders responsible for transformation agenda within their organisations.
- Proactively engage with all staff representation bodies throughout the design and delivery phases of change projects.
- Design, develop and lead an organisational business design authority in collaboration with senior colleagues from enabling functions, such as HR, IT and Finance.
- The role holder is the formal budget holder for the Transformation Branch, being responsible for an annual budget of circa £2m and has the autonomy for ensuring that resources are appropriately directed to meet operational demand and achieve departmental objectives.
Person Specification:
Essential Qualifications:
- A degree or equivalent qualification in a relevant area AND a professional accreditation in Project Management/Change Management, Business Analysis AND/OR Continuous Improvement such as Prince2, MSP, PMI, Lean Six Sigma or similar accreditation.
Essential Skills and Experience:
- Minimum of three years proven experience in a senior role responsible for leading enterprise/organisation wide transformation or major change in a complex and challenging, large organisation (defined as an organisation with more than 300 employees).
- Strategy development skills evidenced through the formulation and delivery of a corporate/organisational level transformation, quality improvement or efficiency change programme.
- Professional credibility in influencing and collaborating effectively at a senior level, both within and external to the organisation, regarding strategic change management.
- Strong leadership skills with a proven ability to motivate teams, improve performance and drive change beyond direct reporting lines.
- Strong analytical skills and the ability to provide succinct reports with a strategic perspective.
- Experience of achieving value for money and being accountable for a budget.
Essential Other:
- IT literate, specifically in the use of the Microsoft Office suite (including MS Word, MS PowerPoint, MS Excel and MS Outlook).
- The post holder will be expected to travel on official duty frequently and regularly throughout Northern Ireland, including travel to remote and rural locations, often inaccessible by public transport. It is therefore essential that applicants have access to a form of transport which will permit them to meet the requirement of the post in full.
Desirable Skills and Experience:
- Senior leadership experience in a public sector environment.
- Experience developing organisation wide programmes for capability/capacity building for improvement.
Additional Information:
Appointment will be dependent on the individual satisfying the vetting requirements for the post which will vary according to the work area appointed to. Please note that for all appointments there is a minimum requirement to have a three year checkable history, which includes a requirement for candidates to have resided in the UK for the three years immediately preceding their vetting application. Shortlisting will be carried out based on the essential criteria. Please note in some instances, for example, where there are a high level of applicants, desirable criteria may be applied. Successful applicants will be retained on a merit list for future opportunities arising.
Selection Methodology:
PSNI uses the Competency and Values Framework (CVF) which sets out nationally recognised behaviours and values to support all policing professionals. You will be assessed against the values and at the competencies level as indicated below. This will include both past and future focused questions. Further guidance and information about the Competency and Values Framework (CVF) is available on our website. Please use the 2024 CVF for this role. Applicants meeting the eligibility criteria and essential qualifications, skills and experience will be required to demonstrate their experience for the following criteria:
Competency and Values Based Presentation and Interview:
- Values: Courage and Integrity
- Public Service Competencies Level 3: We Collaborate, We Support and Inspire, We Analyse Critically, We Take Ownership
Head of Transformation employer: POLICE SERVICE OF NORTHERN IRELAND
The PSNI is an exceptional employer, offering a dynamic work environment in Greater Belfast where innovation and continuous improvement are at the forefront of our mission. As the Head of Transformation, you will lead impactful change initiatives while benefiting from a supportive culture that prioritises professional development and collaboration across multidisciplinary teams. With competitive remuneration and a commitment to employee growth, this role provides a unique opportunity to make a meaningful difference in public service.
Contact Details:
POLICE SERVICE OF NORTHERN IRELAND Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transformation
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections we make, the better our chances of landing that Head of Transformation role.
✨Tip Number 2
Prepare for those interviews! Research the PSNI and understand their transformation agenda. We need to show how our skills align with their goals. Practise answering competency-based questions to demonstrate our experience effectively.
✨Tip Number 3
Showcase our leadership skills! In interviews, we should highlight our ability to motivate teams and drive change. Share specific examples of how we've led successful transformation projects in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status and any updates directly from there.
We think you need these skills to ace Head of Transformation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Head of Transformation. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves leading a multidisciplinary team, be sure to include examples of your leadership experience. We want to see how you've motivated teams and driven change in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you quickly.
How to prepare for a job interview at POLICE SERVICE OF NORTHERN IRELAND
✨Know Your Transformation Stuff
Make sure you’re well-versed in the latest trends and best practices in transformation and change management. Brush up on methodologies like Lean Six Sigma or Prince2, as these will likely come up during your interview. Being able to discuss how you've applied these in past roles will show you're not just familiar with theory but can also put it into practice.
✨Showcase Your Leadership Skills
As a Head of Transformation, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've motivated teams and driven change in previous roles. Think about specific challenges you faced and how you overcame them while leading a multidisciplinary team. This will help you illustrate your capability to inspire and manage effectively.
✨Engage with Stakeholders
Communication is key in this role, so be ready to discuss how you've built relationships with stakeholders in the past. Prepare to share examples of how you’ve collaborated with senior business leads and engaged with staff representation bodies. This will highlight your ability to navigate complex organisational dynamics and drive buy-in for transformation initiatives.
✨Prepare for Competency Questions
Since the PSNI uses the Competency and Values Framework, expect questions that assess your alignment with their values. Prepare to discuss scenarios where you've demonstrated courage, integrity, and public service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
