We're looking for a user experience researcher and designer. You'll be someone who can plan and design research with users. You'll be able to find out what people need when using police services. You'll be part of a team of content designers, service designers, communications, and developers. This is an opportunity to work on: services used by millions of people content that supports people in the hardest moments of their life making police service more accessible and inclusive Key Responsibilities Plan, recruit, and conduct user interviews, workshops, and testing Analyse research data to identify user pain points, patterns and opportunities Translate research findings into user flows, wireframes, and prototypes Work in a multidisciplinary team Take complex services and create clear user journeys Use accessibility standards and best practice Why join us? Competitive salary
with annual increments Full-time or part-time
shift patterns 28 days annual leave
and 6 public holidays (increases with service) Local government pension scheme
for long-term security Ongoing training
to develop your skills Opportunities for career progression
and professional growth Comprehensive wellbeing support
and dynamic work environment Exclusive discounts
and savings through our rewards and benefits network Every role in Police Scotland plays a part in Keeping People Safe. This is an opportunity to join a national organisation serving communities across Scotland, where integrity, fairness and respect are at the heart of everything we do. Police Scotland serves over 5 million people across Scotland's cities, towns, rural and island communities. Our 2030 vision is for safer communities, less crime, supported victims and a thriving workforce. We are committed to equality, human rights and building a workforce that reflects the communities we serve. Currently Police Scotland have guidance in place that allows appropriate roles to be operated on an agile basis, should you have an interest in working more flexibly then we would encourage your application.
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User Experience Researcher and Designer in Milton employer: Police Scotland
Police Scotland is an exceptional employer, offering a unique opportunity to lead within one of the UK's largest public sector digital environments. With a commitment to flexible working arrangements and a collaborative culture, employees are empowered to drive innovation and improve public safety outcomes. The role of Interim Chief Operating Officer in the Digital Division not only provides significant leadership responsibilities but also fosters professional growth through engagement with diverse stakeholders and strategic initiatives.
