At a Glance
- Tasks: Manage office operations and provide top-notch support to the Wiltshire Police Federation team.
- Company: Join a friendly team at Wiltshire Police Federation, dedicated to supporting members.
- Benefits: Enjoy competitive pay, private healthcare, enhanced leave, and professional development opportunities.
- Other info: Flexible part-time hours with great career growth potential.
- Why this job: Make a real difference by supporting police members during challenging times.
- Qualifications: Previous admin experience, strong organisational skills, and a proactive attitude.
The predicted salary is between 22503 - 22503 £ per year.
Wiltshire Police Federation are recruiting for a Part-time Office Manager to join our small and friendly team. This role is a part-time position, working 25 hours a week, covering 5 hours a day. The core hours that we are looking to be covered are 09.30 to 14.30.
To assist in the smooth and efficient running of the Wiltshire Branch Board Office with a strong focus on customer service for Police Federation members and representatives. To provide a pro-active, complex and comprehensive administrative support to the Branch Secretary and Branch Chair in which all matters are dealt with professionally, discreetly and regarded as confidential. To proactively develop and promote Branch services to members. You will often be the first point of contact for members who are going through traumatic life events or difficulties in their personal and/or professional working life.
Key Responsibilities
- Greeting and booking in visitors at Reception.
- Receive, record, and prepare routine correspondence (emails, letters, telephone enquiries etc), from Wiltshire Police Federation customers.
- Responsible for the maintenance and monitoring of the Branch database (CMS) for all correspondence and important, current and frequently used documents in line with GDPR.
- Point of contact for members ensuring that all queries are logged and signposted to the relevant Federation representative.
- Dealing/liaising with enquiries from Federation Representatives and updating the Secretary accordingly.
- Act as a point of contact for member support services and administer marketing emails.
- Work in partnership with the Secretary and necessary stakeholders to coordinate a supportive team approach, which meets legislative requirements, focusing on the needs and necessary support of the member.
- Administer information and claims for Wiltshire’s Federation Group Insurance Scheme, including a good knowledge of the scheme.
- Management of the Branch mailboxes and responsible for the inbox workflow and allocation from members to representatives via Teams.
- Maintenance and administration of the Wiltshire Police Federation website.
- All minute taking as and when requested by the Secretary along with distribution of any agendas and minutes.
- Responsible for the management of maintenance of the branch office including IT and stationery.
- Having a working understanding of police regulations and internal policy and procedure within Wiltshire Police.
- Maintenance of efficient filing, photocopying and shredding.
- Responsible for managing the Branch administration budget i.e. marketing, invoicing of stakeholders and partners.
- Responsibility for overseeing subscriptions and the associated paperwork.
- Management of meeting room bookings.
- Organisation of the calendars for the Secretary and Chair in relation to arranging meetings and appointments.
- Keeping a record of bookings for any surgeries/roadshows/events.
- Process joining and cancellation forms for Reps.
- Any other relevant duties as directed by the Branch Secretary.
Skills, Knowledge and Expertise
- Previous administration experience.
- Professional, courteous and able to work confidentially and with integrity.
- Able to build relationships and work as part of a team.
- Well organised, good attention to detail, demonstrate initiative and have experience of and ability to work under pressure.
- Be proactive in seeking out work and contribute to the efficient running of the office.
- Ability to plan and prioritise workload to meet demand and work with little intervention.
- Confident IT skills.
- Willingness to undertake training in relation to Federation products, procedures, structures, and key areas of business.
Please note, the successful candidate will be subject to Police Vetting (NPPV Level 2).
Benefits
We offer multiple benefits to our employees including competitive salary, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, free onsite parking, 26 days holiday pro rata (increasing with length of service), mental health clinics, support for continuous professional development and employee discounts.
Part time Office Manager employer: Police Federation of England and Wales
Wiltshire Police Federation is an exceptional employer, offering a supportive and friendly work environment where you can make a meaningful impact on the lives of police members during challenging times. With a focus on employee well-being, we provide competitive salaries, private healthcare, and generous leave policies, alongside opportunities for continuous professional development. Join our dedicated team in Wiltshire, where your contributions are valued and your growth is encouraged.
Contact Details:
Police Federation of England and Wales Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part time Office Manager
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We think you need these skills to ace Part time Office Manager
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Police Federation of England and Wales, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
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How to prepare for a job interview at Police Federation of England and Wales
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
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Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Police Federation of England and Wales. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Police Federation of England and Wales. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
