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- Tasks: Support the smooth running of the Cumbria Police Federation Office and assist members.
- Company: Join a dedicated team at the Cumbria Police Federation.
- Benefits: Enjoy hybrid working, competitive salary, private healthcare, and 26 days holiday.
- Why this job: Make a difference in your community while developing valuable administrative skills.
- Qualifications: Previous admin experience and strong communication skills required.
- Other info: Great opportunity for career growth and professional development.
The predicted salary is between 13000 - 13500 £ per year.
To assist in the smooth and efficient running of the Cumbria Police Federation Office focusing on customer service for the Police Federation members and our Representatives. To provide pro-active, complex and comprehensive management and support to the branch; office staff, full-time officials Federation representatives, ensuring that all matters are dealt with professionally, discreetly and regarded as confidential. To proactively develop and promote Branch services to members.
Key Responsibilities
- Responsible for the maintenance and monitoring of recording system for all correspondence and important, current and frequently used documents.
- Maintenance of efficient filing, photocopying and shredding.
- Responsible for the workflow and allocation from members to representatives.
- Dealing/Liaising with enquiries from Federation Representatives and updating Secretary & Treasurer.
- Responsible for managing the Branch administration budget i.e. marketing, invoicing of stakeholders and partners.
- Responsibility for overseeing monthly subscriptions and reconciliation.
- Management of boardroom room booking and invoicing for external and internal events.
- Responsible for the development of the Branch database, streamlining and improving processes, managing all the reporting from the database and highlighting any high risks or ‘red flags’ to the Secretary.
- Responsible for the development and maintenance of the Web-site.
- Work in partnership with the Secretary and necessary stakeholders to coordinate a supportive team approach, which meets legislative requirements, focusing on the needs and necessary support of the member.
- Act as a point of contact for member and stakeholders including Pension providers, other additional service providers, all other resources authorised by the member or Branch Management.
- Responsible for general administration duties including Group insurance, Travel scheme applications, PTC and NWPBF applications, Pension Dept and payroll.
- Responsible for the management of maintenance of the branch office.
- Any other relevant duties as directed by the Branch Secretary.
Skills, Knowledge and Expertise
- Previous administration experience.
- Excellent communication skills, able to build relationships and work as part of a team.
- Well organised, good attention to detail, demonstrates initiative and able to multitask.
- Proficient in MS Office suite and experience of working on CRM systems.
- Professional, courteous and able to work confidentially.
Benefits
We offer multiple benefits to our Branch employees including: hybrid working, competitive salary, life assurance, private healthcare, enhanced pension contribution, enhanced leave, onsite parking, employee assistance program, 26 days holiday (increasing with length of service), support for continuous professional development, employee discounts and more…
*Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the Branch.
Office Administrator employer: Police Federation of England and Wales
Contact Detail:
Police Federation of England and Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Cumbria Police Federation on LinkedIn. A friendly chat can give us insider info about the office culture and what they really value in an Office Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your previous admin experience aligns with their needs. We want to show them that we’re not just a good fit, but the perfect fit!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and help us stand out during the interview.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. It shows we’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Office Administrator role. Highlight your previous administration experience and how it aligns with the responsibilities listed in the job description. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since this role involves liaising with members and stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share a brief example of how you've successfully built relationships in the past.
Be Organised and Detail-Oriented: As an Office Administrator, being organised is key! Make sure your application is well-structured and free from errors. We appreciate attention to detail, so double-check everything before hitting send. A tidy application reflects a tidy mind!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at Police Federation of England and Wales
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Office Administrator role. Familiarise yourself with the tasks like managing correspondence, handling enquiries, and maintaining databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your previous administration experience and any relevant skills during the interview. Be ready to discuss how you've successfully managed multiple tasks, maintained confidentiality, and built relationships in a team setting. Use specific examples to illustrate your points.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges the branch faces, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute to the team.
✨Dress the Part
Even though it’s an office role, first impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart appearance can boost your confidence and set a positive tone for the interview.
