At a Glance
- Tasks: Lead governance processes and manage complex complaints with professionalism.
- Company: Join a respected organisation focused on ethics and standards in governance.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and more perks.
- Why this job: Make a real difference in governance while developing your legal expertise.
- Qualifications: Qualified Solicitor or equivalent experience in legal/regulatory matters required.
- Other info: Hybrid role with excellent career growth and supportive work environment.
The predicted salary is between 80000 - 90000 £ per year.
Application Deadline: 22 March 2026
Department: Governance
Employment Type: Full Time
Location: HQ - Leatherhead
Reporting To: General Counsel
Compensation: £80,000 - £90,000 / year
Description
Provide leadership and hands‑on management of the governance process, which involves the investigation of complaints regarding Federation Representatives across England & Wales. This will require an in-depth understanding of employment law, Police regulations, and PFEW policy, as well as having a strong background in managing complex complaints and stakeholders. The Governance Senior Manager will manage the team and will support the General Counsel with the instruction of external solicitors and partners, for matters relating to PFEW legal issues and interests. This role is hybrid, working in the office a minimum of 2/3 days per week.
Key Responsibilities
- Act as the subject matter expert on all governance matters, providing advice on all matters of employment law, policy, and Police Regulations.
- Build and manage effective relationships with external and internal solicitors and partners, under the direction of the General Counsel.
- Navigate through complex complaints and determine the best way to achieve resolution. This will include developing strategies for resolution, based on compliance with policy, law and good governance practice.
- Carry out initial assessments on complex complaints and supervise the team handling initial assessments of other complaints.
- Commission investigations and act as a professional sounding board for investigators, to ensure their work is impartial, thorough and aligned with regulatory standards.
- Maintain close oversight of team activities to ensure all governance tasks are carried out diligently and to a high professional standard in line with the principles of natural justice.
Skills, Knowledge and Expertise
- Be a qualified Solicitor and hold an SRA practising certificate or alternatively possess equivalent qualifications or experience demonstrating comparable legal/regulatory experience.
- Ability to work with the highest levels of confidentiality managing sensitive, political and complex complaints/investigations with professionalism.
- Experience in providing advice in employment law public law and/or regulatory law with the ability to quickly develop a working knowledge of Police Regulations and associated governance/ethics and standards frameworks.
- Proven track record of managing a team and their workflow and identifying resource requirements to maintain timely and high quality outputs.
- Able to identify risks, develop and advise on strategies to reduce organisational, legal, reputational, and procedural risks.
- Experience as a trusted advisor to the senior levels of an organisation providing clear, evidence based advice on governance, performance, and legal matters.
- Experience working within a regulated environment, where adherence to rules, ethics, and professional standards is critical, and where decision‑making must withstand scrutiny.
- Ability to interpret and apply complex policies, regulations, and statutory frameworks, ensuring decisions and processes are fair, transparent, and aligned with natural‑justice principles.
*Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the Head of Department.*
*Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.*
Benefits
We offer multiple benefits to our HQ employees including: competitive salary, private healthcare, life assurance, flexible working, hybrid working, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….
Senior Governance Manager (Ethics & Standards) in Leatherhead employer: Police Federation of England and Wales
Contact Detail:
Police Federation of England and Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Governance Manager (Ethics & Standards) in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the governance and legal sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its governance practices. Be ready to discuss how your experience aligns with their needs, especially around managing complex complaints and stakeholder relationships. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Governance Manager role. We love seeing applications directly from candidates who are genuinely interested in joining our team!
We think you need these skills to ace Senior Governance Manager (Ethics & Standards) in Leatherhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in governance, employment law, and managing complex complaints. We want to see how your background aligns with the role of Senior Governance Manager.
Showcase Your Expertise: Don’t hold back on demonstrating your knowledge of Police regulations and PFEW policy. We’re looking for someone who can hit the ground running, so make it clear how your skills make you the perfect fit for this position.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your achievements and how they relate to the responsibilities of the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Police Federation of England and Wales
✨Know Your Governance Stuff
Make sure you brush up on your knowledge of employment law, Police regulations, and PFEW policy. Being able to discuss these topics confidently will show that you're the subject matter expert they need.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and complex complaints in the past. Highlight your ability to navigate sensitive situations and maintain professionalism under pressure.
✨Build Relationships
Think about how you can demonstrate your experience in building effective relationships with stakeholders. Be ready to share specific instances where you've collaborated with external solicitors or partners.
✨Be Ready for Complex Scenarios
Anticipate questions about how you would handle complex complaints and investigations. Prepare a strategy or two that showcases your problem-solving skills and adherence to good governance practices.