At a Glance
- Tasks: Lead performance frameworks and deliver insightful analytics to drive service improvement.
- Company: Join the Police Digital Service, a forward-thinking organisation committed to innovation.
- Benefits: Competitive salary starting at £75,000, remote work, and opportunities for professional growth.
- Other info: Remote role with national travel; diverse and inclusive workplace culture.
- Why this job: Make a real impact in public service through data-driven decision making and collaboration.
- Qualifications: Experience in performance analytics and proficiency in tools like Power BI and SQL.
The predicted salary is between 75000 - 75000 £ per year.
We are excited you have visited our Careers page.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
Senior Performance & BI Manager
Reference
Benefits: Competitive
Join Police Digital Service as Senior Performance + BI Manager
Starting at £75,000 per annum.
The role is responsible for applying performance frameworks across services, producing high-quality performance insight, and supporting teams to understand and improve delivery against strategic and business plan priorities.
The role focuses on how performance is measured, understood and acted upon
Our Values are
- We value People
- We do the right thing
- We are innovative
- We are one Team
- We are proud and passionate
- What you need to succeed in the role
- Performance Framework Delivery
- Performance Monitoring and Reporting
- Produce regular, high quality performance reports and dashboards that provide clear, timely insight into service performance.
- Monitor performance against agreed KPIs, identifying trends, risks and early indicators of underperformance.
- Support the preparation of performance updates, briefings and packs for governance forums and senior stakeholders.
- Ensure consistency, accuracy and quality across performance reporting outputs.
- Data analytics and insight
- Analyse and interpret performance data and business intelligence outputs to generate actionable insight that supports service
- improvement and effective decision making.
- Work with the Data and Analytics Business Intelligence Manager to define analytical requirements and ensure performance insights are robust, relevant and aligned to agreed performance frameworks.
- Apply contextual understanding of services, delivery environments and organisational priorities to performance insight, supporting evidence based challenge and improvement discussions.
- Tools, Data and Dashboards
- Develop and maintain dashboards and reporting products using tools such as Power BI, SQL or equivalent platforms.
- Ensure performance data is accurate, reliable and accessible to stakeholders.
- Support improvements in data quality, data management and performance reporting processes.
- Stakeholder Collaboration
- Work closely with service owners, delivery teams and analysts to define and refine meaningful performance measures.
- Support effective performance discussions by providing clear, timely and relevant insight.
- Build strong working relationships across services to promote a consistent and collaborative approach to performance.
- Support the ongoing refinement of performance frameworks, metrics and reporting approaches.
- Identify opportunities to improve how performance data and insight are produced and used across PDS.
- Contribute to building organisational capability in performance management and business intelligence.
- What you need to succeed in the role
- Experience working in a performance, analytics, business intelligence or closely related role.
- Practical experience developing and maintaining dashboards, reports and performance metrics.
- Lead the effective use and development of analytics and business intelligence tools, including Power BI, SQL and related platforms.
- Experience working in agile, iterative or change driven delivery environments.
- Confidence working with large or complex datasets and multiple data sources.
- Experience within policing, law enforcement or the wider public sector.
- Understanding of Government Digital Service (GDS) standards and the digital service delivery lifecycle.
- Awareness of benefits realisation, outcomes measurement or value based performance approaches.
- Diversity, equity and inclusion
We are committed to equal opportunities for all and will not discriminate on any grounds.
We encourage applications from people from the widest possible span of experience.
All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status.
Working Arrangements
This is a remote role with some national travel required to attend meetings.
All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances.
Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS.
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Senior Performance & BI Manager employer: Police Digital Service
At Police Digital Service, we pride ourselves on being an exceptional employer that values work-life balance and employee well-being. With a competitive salary starting at £75,000, generous annual leave, flexible working hours, and a commitment to diversity and inclusion, we foster a supportive environment where you can thrive. Join us in our mission to protect front-line policing from cyber threats while enjoying opportunities for professional growth and a modern hybrid working model.
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We think this is how you could land Senior Performance & BI Manager
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Police Digital Service!
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We think you need these skills to ace Senior Performance & BI Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Police Digital Service, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Police Digital Service
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Police Digital Service’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
