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- Tasks: Lead technical support and operational services for a public sector IT organisation.
- Company: Join a vital public sector IT organisation making a difference in the UK.
- Benefits: Competitive salary starting at £90,000, remote work, and impactful role.
- Why this job: Shape the future of IT services while supporting UK policing bodies.
- Qualifications: Proven IT services experience and excellent stakeholder management skills required.
- Other info: Opportunity to work remotely and influence national IT delivery.
The predicted salary is between 90000 - 126000 £ per year.
A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. This remote role includes managing relationships with UK policing bodies and developing a comprehensive service desk function.
Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards.
The position offers a salary starting at £90,000 per annum.
Head of Technical Operations — 24/7 National IT Delivery (Remote) in England employer: Police Digital Service
Contact Detail:
Police Digital Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Operations — 24/7 National IT Delivery (Remote) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector, especially those who have experience with public sector organisations. A friendly chat can lead to valuable insights and even job referrals.
✨Tip Number 2
Prepare for the interview by researching the organisation's current projects and challenges. This will help us tailor our responses and show that we’re genuinely interested in their mission and how we can contribute.
✨Tip Number 3
Showcase our leadership skills! Be ready to discuss specific examples of how we've successfully managed teams and improved operational processes in previous roles. This is key for a Head of Technical Operations position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the team. Plus, it’s super easy to do!
We think you need these skills to ace Head of Technical Operations — 24/7 National IT Delivery (Remote) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT services and stakeholder management. We want to see how your skills align with the role of Head of Technical Operations, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing passion and personality, so let us know what excites you about leading technical operations in the public sector.
Showcase Your Knowledge of ITIL and ISO Standards: Since knowledge of ITIL and ISO standards is key for this position, make sure to mention any relevant certifications or experiences. We’re looking for someone who can hit the ground running, so highlight how you’ve applied these standards in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Police Digital Service
✨Know Your ITIL and ISO Standards
Make sure you brush up on your knowledge of ITIL and ISO standards before the interview. Be ready to discuss how you've applied these frameworks in previous roles, especially in managing technical operations and service delivery.
✨Showcase Stakeholder Management Skills
Prepare examples that highlight your experience in managing relationships with stakeholders, particularly within public sector organisations. Think about specific challenges you faced and how you navigated them to achieve successful outcomes.
✨Demonstrate Leadership Experience
As a Head of Technical Operations, you'll need to show your leadership capabilities. Be ready to share stories about how you've led teams, improved processes, or implemented new technologies that enhanced operational efficiency.
✨Research the Organisation
Familiarise yourself with the public sector IT organisation's mission, values, and recent projects. This will not only help you tailor your answers but also demonstrate your genuine interest in the role and the impact you can make.
