At a Glance
- Tasks: Lead a passionate stock team and ensure exceptional service in a luxury boutique.
- Company: Join Polène, a growing French leather goods brand known for artisanal craftsmanship.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join us in shaping the future of luxury leather goods with creativity and collaboration.
- Why this job: Be part of a dynamic team delivering remarkable experiences to high-end clientele.
- Qualifications: 3+ years of retail management experience and a passion for luxury products.
The predicted salary is between 29700 - 36300 £ per year.
Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature. In a context of strong growth and international expansion, we are following the process of structuring our operations and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.
The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our store, where a passionate team works to offer an exceptional customer experience.
AS PART OF THE BOUTIQUE TEAM
Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our store in London requires experienced individuals capable of delivering remarkable experiences to our demanding customers.
Your main responsibilities are:
- Managing a team: As the right hand of the Store Manager, you coordinate all the activities of the stock team and foster collaboration by ensuring information is shared. You make sure the team understands and implements the Maison’s strategy. You manage the stock staff, supporting them in achieving their objectives. You animate the boutique’s stock community by putting in place regular meetings, ensuring the team masters internal procedures, and training new hires. You contribute to planning the boutique’s activities and resources (relay planning, monitoring schedules, lunch breaks) and to creating and leading morning briefs.
- Contributing to Polène’s performance: You manage and organize stock activities: receipt and inspection of deliveries, handling client reservations, obsolete items, invoice tracking, packaging, re-labelling of products. You ensure smooth execution and results of inventories in compliance with procedures: rotating inventories by product category and the annual inventory. You proactively suggest improvements to the management team to optimize operational processes, bring enhancements related to the supply system and logistical organization. You regularly perform stock analyses to feed into optimization plans. In a changing environment, you act as the reference for arranging and optimizing new storage spaces.
KEYS TO SUCCESS
- You have at least 3 years of management experience in a similar position in the retail sector.
- You demonstrate strong autonomy and great adaptability, as well as tireless energy to handle high footfall in the boutique.
- You have a strong sensitivity towards our products, skills, and leather goods craftsmanship, which you can speak about passionately with our customers.
- You possess a true collaborative spirit and willingness to help others.
- You are able to respond in urgent situations and find quick solutions: constant versatility is required.
Maison Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate in an ethical and fair manner.
Stock Manager - London employer: Polène Paris
Polène is an exceptional employer that fosters a vibrant work culture centred around luxury craftsmanship and customer excellence. Located on the prestigious Regent Street, our flagship store offers employees the opportunity to engage with a discerning international clientele while being part of a passionate team dedicated to delivering remarkable experiences. We prioritise employee growth through continuous training and a commitment to diversity and inclusion, making Polène a rewarding place for those who share our love for high-end leather goods.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Manager - London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Polène Paris, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Polène Paris!
We think you need these skills to ace Stock Manager - London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Polène Paris, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Polène Paris and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Polène Paris that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Polène Paris
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
