At a Glance
- Tasks: Support leadership with financial and operational tasks while improving internal systems.
- Company: Join a leading audio and gaming production company with a global reach.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate with international teams and shape operational processes across multiple studios.
- Why this job: Make a real impact in a high-energy role at the intersection of audio and gaming.
- Qualifications: 4-8 years in business operations or finance, strong analytical skills, and project management experience.
The predicted salary is between 50000 - 65000 £ per year.
Support the Senior Director (Audio) with financial and operational work, freeing leadership to focus on business development and strategic priorities.
Own and improve the monthly management accounting close process, working alongside finance and operational colleagues to ensure accuracy and efficiency.
Act as the primary owner of Sidekick (our internal audio system) within the business operations function, developing a deep understanding of how the audio business uses the system.
Identify deficiencies in Sidekick, translate them into clear requirements, and work closely with IT and technology colleagues to drive improvements — whether through system development or process change.
Establish and run regular processes to ensure Sidekick data is consistently updated and reliable.
Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks.
Ensure Accounting teams have timely and accurate information to record cost accruals each month.
Coordinate operational activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets.
Own and support business performance tracking (revenue, KPIs, forecasting) across the portfolio.
Lead initiatives to improve and scale operational processes, tools, and ways of working.
Act as a key liaison and business partner to studio and operational teams, improving communication and execution.
Support or lead planning cycles (e.g. forecasts, capacity planning) within Sidekick.
Design and deliver dashboards and reporting to provide clear business visibility (e.g. using Power BI).
Work with studios to align audio production, services, and operational priorities.
Key Relationships:
- Finance teams, including: Shared Service team in India (vendor payments and customer billing), Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals), FP&A teams (monitoring performance, forecasting, and margin delivery).
- IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements).
- Studio leadership and production teams.
- Central Product, Marketing, and Finance stakeholders.
Experience:
- 4–8+ years' experience in roles such as business operations, finance operations, project management, business analysis, or process improvement.
- Numerate and comfortable working with spreadsheets and financial data; a qualified accountant is not required, but a strong affinity for numbers is essential.
- Experience working closely with operational colleagues and a genuine interest in understanding how a business works end-to-end.
- Experience owning or managing internal tools, platforms, or systems (e.g. ERP, CRM, BI tools, bespoke operational systems).
- Proven ability to identify process or system deficiencies and drive improvements — ideally with a background in business analysis or operational change.
- Strong business partnering experience, supporting decision-making and performance delivery across multiple teams or regions.
- Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred.
- Highly organised with strong project management and operational skills.
- Strong communication and stakeholder management skills, with the ability to translate technical issues for non-technical audiences and vice versa.
- Background in gaming, digital entertainment, tech, or other relevant industries.
Desirable:
- Experience in audio, games services, or external development/outsourcing models preferred.
- Understanding of audio pipelines, localisation, VO, or external development workflows.
- Experience working with distributed or international teams/studios.
- Experience driving adoption of internal tools or platforms across organisations.
- Exposure to live operations, monetisation, and lifecycle management.
- Financial modelling and forecasting experience.
Work at the intersection of games, audio, and global production, supporting leading studios. High-impact role with clear ownership and immediate responsibility. Opportunity to shape and scale how Commercial operates across multiple studios. Work on a diverse portfolio in a fast-paced environment. 1 year fixed term.
Business Operations Manager employer: Pole To Win International
As a Business Operations Manager, you will thrive in a dynamic and innovative environment that champions collaboration and growth. Our company offers a supportive work culture where your contributions directly impact the success of our audio business across international studios. With opportunities for professional development, access to cutting-edge tools like Power BI, and a focus on operational excellence, we empower our employees to drive meaningful change and achieve their career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in business operations or finance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand how they use tools like Sidekick and be ready to discuss how you can improve their processes. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Business Operations Manager role. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Operations Manager role. Highlight your experience with financial data, operational processes, and any tools you've managed that relate to the job description. We want to see how you fit into our world!
Show Off Your Numbers Skills:Since this role involves a lot of financial tracking and analysis, don’t shy away from showcasing your numeracy skills. Include examples of how you've worked with spreadsheets or financial data in previous roles. We love seeing candidates who are comfortable with numbers!
Demonstrate Your Communication Skills:This position requires strong communication and stakeholder management skills. Use your application to illustrate how you've successfully communicated complex ideas to different audiences. We’re all about clear communication at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Pole To Win International
✨Know Your Numbers
As a Business Operations Manager, you'll be dealing with financial data regularly. Brush up on your numeracy skills and be prepared to discuss how you've used data to drive decisions in the past. Familiarise yourself with key metrics relevant to the role, like gross margin and KPIs.
✨Master Sidekick
Since you'll be the primary owner of Sidekick, make sure you understand its functionalities inside out. Think about any improvements you've identified in previous roles and be ready to share how you would enhance the system for better operational efficiency.
✨Showcase Your Project Management Skills
This role requires strong project management abilities. Prepare examples of how you've successfully coordinated projects across teams or studios. Highlight your organisational skills and how you ensure alignment on priorities and timelines.
✨Communicate Like a Pro
You'll need to liaise with various teams, so practice translating technical jargon into layman's terms. Be ready to demonstrate your communication skills by discussing how you've effectively collaborated with both technical and non-technical stakeholders in the past.
