At a Glance
- Tasks: Support leadership with financial and operational tasks, improving business processes and systems.
- Company: Join a leading audio production company at the forefront of digital entertainment.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate with international teams and shape the future of audio production.
- Why this job: Make a real impact by optimising operations in a fast-paced, creative industry.
- Qualifications: 4–8 years in business operations or finance, strong analytical skills, and project management experience.
The predicted salary is between 50000 - 60000 £ per year.
Support the Senior Director (Audio) with financial and operational work, freeing leadership to focus on business development and strategic priorities.
Own and improve the monthly management accounting close process, working alongside finance and operational colleagues to ensure accuracy and efficiency.
Act as the primary owner of Sidekick (our internal audio system) within the business operations function, developing a deep understanding of how the audio business uses the system.
Identify deficiencies in Sidekick, translate them into clear requirements, and work closely with IT and technology colleagues to drive improvements — whether through system development or process change.
Establish and run regular processes to ensure Sidekick data is consistently updated and reliable.
Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks.
Ensure Accounting teams have timely and accurate information to record cost accruals each month.
Coordinate operational activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets.
Own and support business performance tracking (revenue, KPIs, forecasting) across the portfolio.
Lead initiatives to improve and scale operational processes, tools, and ways of working.
Act as a key liaison and business partner to studio and operational teams, improving communication and execution.
Support or lead planning cycles (e.g. forecasts, capacity planning) within Sidekick.
Design and deliver dashboards and reporting to provide clear business visibility (e.g. using Power BI).
Work with studios to align audio production, services, and operational priorities.
Key Relationships
- Finance teams, including:
- Shared Service team in India (vendor payments and customer billing)
- Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals)
- FP&A teams (monitoring performance, forecasting, and margin delivery)
- IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
- Studio leadership and production teams
- Central Product, Marketing, and Finance stakeholders
Experience
- 4–8+ years' experience in roles such as business operations, finance operations, project management, business analysis, or process improvement.
- Numerate and comfortable working with spreadsheets and financial data; a qualified accountant is not required, but a strong affinity for numbers is essential.
- Experience working closely with operational colleagues and a genuine interest in understanding how a business works end-to-end.
- Experience owning or managing internal tools, platforms, or systems (e.g. ERP, CRM, BI tools, bespoke operational systems).
- Proven ability to identify process or system deficiencies and drive improvements — ideally with a background in business analysis or operational change.
- Strong business partnering experience, supporting decision-making and performance delivery across multiple teams or regions.
- Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred.
- Highly organised with strong project management and operational skills.
- Strong communication and stakeholder management skills, with the ability to translate technical issues for non-technical audiences and vice versa.
- Background in gaming, digital entertainment, tech, or other relevant industries.
Desirable
- Experience in audio, games services, or external development/outsourcing models preferred.
- Understanding of audio pipelines, localisation, VO, or external development workflows.
- Experience working with distributed or international teams/studios.
- Experience driving adoption of internal tools or platforms across organisations.
- Exposure to live operations, monetisation, and lifecycle management.
- Financial modelling and forecasting experience.
- Work at the intersection of games, audio, and global production, supporting leading studios.
- High-impact role with clear ownership and immediate responsibility.
- Opportunity to shape and scale how Commercial operates across multiple studios.
- Work on a diverse portfolio in a fast-paced environment.
1 year fixed term.
Business Operations Manager employer: Pole To Win International
As a Business Operations Manager, you will thrive in a dynamic and innovative environment that champions collaboration and growth. Our company offers a supportive work culture where your contributions directly impact our audio business, alongside opportunities for professional development and the chance to work with cutting-edge technology. With a focus on operational excellence and strategic initiatives, you'll be part of a team that values your insights and fosters a sense of belonging across our international studios.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in business operations or finance. A casual chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills in operational processes and financial management. Engage with relevant content and connect with people in the audio and gaming sectors.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s operations. Understand how they use tools like Sidekick and be ready to discuss how you can improve their processes. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Operations Manager. Highlight your experience with financial and operational tasks, and don’t forget to mention any tools or systems you've managed that relate to the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the audio industry and how your skills can help us improve our operations. Be specific about your achievements and how they align with our goals.
Showcase Your Analytical Skills:Since this role involves working with financial data and performance tracking, make sure to highlight your numeracy skills. Share examples of how you've used data to drive improvements in past roles, especially if you’ve built dashboards or reports.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pole To Win International
✨Know Your Numbers
As a Business Operations Manager, you'll be dealing with financial data regularly. Brush up on your numeracy skills and be prepared to discuss how you've used data to drive decisions in the past. Bring examples of how you've tracked performance metrics or managed budgets.
✨Master Sidekick
Familiarise yourself with Sidekick and its functionalities before the interview. Understand how it supports business operations and think about any improvements you would suggest. This shows initiative and a genuine interest in the role.
✨Showcase Your Project Management Skills
Be ready to talk about your experience in managing projects and operational processes. Prepare specific examples where you've successfully coordinated activities across teams or improved workflows. Highlight your organisational skills and how they contributed to project success.
✨Communicate Effectively
Strong communication is key in this role. Practice explaining complex concepts in simple terms, as you'll need to liaise with both technical and non-technical teams. Think of examples where you've successfully bridged communication gaps in previous roles.
