At a Glance
- Tasks: Manage properties, coordinate maintenance, and ensure exceptional guest experiences.
- Company: Dynamic property management company focused on growth and customer satisfaction.
- Benefits: Competitive salary, pension scheme, paid holidays, and career development opportunities.
- Other info: Flexible role with opportunities for professional growth and a supportive team culture.
- Why this job: Join a fast-paced environment where you can make a real impact in property management.
- Qualifications: Experience in property management or hospitality, strong communication skills, and organisational abilities.
The predicted salary is between 35000 - 40817 £ per year.
We are seeking an organised, proactive, and customer-focused Property Manager to oversee the day-to-day management of our property portfolio. The successful candidate will be responsible for maintaining high standards across all properties, coordinating maintenance and housekeeping teams, managing guest and tenant relationships, and ensuring smooth property operations. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Property Operations: Manage the day-to-day operations of the property portfolio. Conduct regular property inspections to ensure properties are maintained to a high standard. Coordinate repairs, maintenance, and refurbishment works with contractors and suppliers. Monitor property compliance, including health and safety requirements, certifications, and licensing obligations. Maintain accurate property records and documentation.
- Business Development: Actively contribute to the growth of the property portfolio by identifying and pursuing new business opportunities. Proactively seek new landlords and property owners to expand the managed portfolio. Build and maintain strong relationships with existing landlords, developers, estate agents, and other referral partners. Identify opportunities to secure new rental properties. Assist in marketing vacant properties to attract suitable tenants. Conduct property viewings and present the benefits of the company's management services to prospective landlords. Support the delivery of occupancy, portfolio growth, and revenue targets through proactive business development activities.
- Guest & Tenant Management: Act as the primary point of contact for guests, tenants, owners, and contractors. Handle enquiries, complaints, and issues promptly and professionally. Coordinate guest arrivals and departures, ensuring a seamless experience. Manage guest check-ins and support weekend arrivals when required. Ensure exceptional customer service standards are maintained at all times.
- Housekeeping & Maintenance Coordination: Schedule and oversee housekeeping teams to ensure properties are prepared and maintained to company standards. Coordinate maintenance schedules and emergency repairs. Monitor contractor performance and service quality. Manage inventory of property supplies, furnishings, and consumables.
- Administrative Duties: Maintain booking systems, calendars, and property management software. Prepare reports on occupancy, maintenance issues, and operational performance.
- On-Call Responsibilities: Be available on Saturdays for guest check-ins, late arrivals, and urgent property issues as required. Respond promptly to emergency maintenance or operational matters outside normal working hours when necessary. Coordinate solutions to minimise disruption to guests and protect company assets.
Skills & Experience:
- Essential: Previous experience in property management, hospitality, serviced accommodation, or a similar operational role. Strong organisational and time-management skills. Excellent communication and customer service abilities. Ability to manage multiple properties and priorities simultaneously. Proficiency in Microsoft Office and property management systems. Full UK driving licence and access to a vehicle.
- Desirable: Experience managing holiday lets or short-term rental properties. Knowledge of property compliance and health & safety regulations. Experience coordinating contractors and maintenance teams. Understanding of booking platforms such as Airbnb.
Personal Attributes:
- Highly organised and detail-oriented.
- Professional and approachable manner.
- Problem-solving mindset with the ability to work independently.
- Flexible and adaptable to changing operational needs.
- Reliable, trustworthy, and capable of taking ownership of responsibilities.
Benefits:
- Competitive salary.
- Company pension scheme.
- Paid holiday entitlement.
- Opportunities for professional development and career progression.
- Mileage allowance/business travel reimbursement (where applicable).
- Company phone and laptop.
Property Manager employer: POLE STAR EAM LIMITED
As a Property Manager with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive salaries, a company pension scheme, and opportunities for professional advancement, all while fostering a culture of teamwork and exceptional customer service. Located in a vibrant area, our company is dedicated to maintaining high standards across our property portfolio, ensuring that you have the resources and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like POLE STAR EAM LIMITED.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like POLE STAR EAM LIMITED? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit POLE STAR EAM LIMITED's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at POLE STAR EAM LIMITED, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at POLE STAR EAM LIMITED
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where POLE STAR EAM LIMITED operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to POLE STAR EAM LIMITED. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at POLE STAR EAM LIMITED.
