At a Glance
- Tasks: Welcome patients, schedule appointments, and support our dental team with admin tasks.
- Company: Join a friendly dental practice in Wakefield with a supportive team atmosphere.
- Benefits: Full training, employee discounts, company events, and a pension scheme.
- Other info: Full-time role with flexible hours and great career development opportunities.
- Why this job: Be the friendly face of our practice and make a difference in patients' lives.
- Qualifications: Excellent communication skills in English and Polish, plus a can-do attitude.
We are looking for a friendly and professional Dental Receptionist to join our busy Team at our Wakefield dental practice. The successful candidate will be responsible for greeting patients, scheduling appointments, collecting payments, and providing administrative support to the dental team. The ideal candidate should have excellent customer service skills, be well organised with a friendly and welcoming attitude, and have the ability to multitask.
Responsibilities:
- Greet and welcome patients in a friendly and professional manner.
- Answer phone calls and respond to inquiries in a timely manner.
- Schedule appointments and maintain patient records.
- Collect payments from patients and provide accurate receipts.
- Ensure that the reception area is clean and organized.
- Assist the dentist and the other staff members with administrative tasks.
Our Requirements:
- Very good written and verbal communication in English and Polish.
- Excellent organisational skills.
- Excellent accuracy/attention to detail.
- The ability to work well with others.
- Well-mannered with a can-do attitude.
- Candidates should be proficient with Outlook, Word, Excel (full training provided if necessary).
- Experience in a similar role welcomed but not essential.
- Experience in administrative tasks and customer-facing environment would be an advantage.
Our offer:
- Full-time employment (37.5hrs/week), 5 days, including weekends.
- Regular working time 9AM - 5PM.
- Full training provided.
- £400 package for dental treatments for a successful candidate, after successfully passing the probation period.
- Start: ASAP.
DBS check is required for the successful candidate.
Job Type: Part-time
Benefits:
- Company events
- Company pension
- Employee discount
- Transport links
Education:
- A-Level or equivalent (preferred)
Experience:
- Medical Receptionist, Administrator, Customer assistant: 1 year (preferred)
Language:
- English (required)
- Polish (required)
Work Location: In person
Dental Receptionist in Wakefield employer: Poldent Dental Care - Wakefield
Join our vibrant team at our Wakefield dental practice, where we prioritise a supportive and friendly work environment. As a Dental Receptionist, you'll benefit from full training, a competitive salary package including dental treatment benefits, and opportunities for professional growth within a collaborative team. Our commitment to employee well-being is reflected in our company events, pension scheme, and convenient transport links, making us an excellent employer for those seeking a rewarding career in healthcare.
Contact Detail:
Poldent Dental Care - Wakefield Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Wakefield
✨Tip Number 1
First things first, make sure you know the practice inside out. Familiarise yourself with their services and values so you can chat confidently during your interview. It shows you're genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable greeting patients and handling inquiries. The more you practice, the more natural it will feel when you're in the hot seat.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Bring examples of how you've managed schedules or kept things running smoothly in previous roles. This will help you stand out as the perfect fit for the busy environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Dental Receptionist in Wakefield
Some tips for your application 🫡
Show Your Friendly Side:Since we're looking for a friendly Dental Receptionist, make sure your application reflects your warm personality. Use a welcoming tone in your cover letter and highlight any customer service experience you have.
Be Organised:We love a well-organised candidate! When filling out your application, keep it neat and structured. Make sure to list your skills and experiences clearly, so we can see how you fit into our busy team.
Highlight Your Multitasking Skills:As a Dental Receptionist, you'll be juggling various tasks. In your application, mention specific examples of how you've successfully managed multiple responsibilities in previous roles. This will show us you're up for the challenge!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about the next steps!
How to prepare for a job interview at Poldent Dental Care - Wakefield
✨Show Off Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Make sure to highlight your customer service experience during the interview. Share specific examples of how you've greeted and assisted customers in the past, showcasing your friendly and professional attitude.
✨Be Organised and Detail-Oriented
The role requires excellent organisational skills and attention to detail. Prepare to discuss how you manage your time and keep records tidy. You might even want to bring a sample of your organisational methods or tools you use to stay on top of tasks, like scheduling appointments or maintaining patient records.
✨Brush Up on Your Tech Skills
Familiarity with Outlook, Word, and Excel is essential. Before the interview, take some time to review these applications. If you have any experience using them in previous roles, be ready to talk about it. If not, express your willingness to learn quickly during the training period.
✨Practice Your Language Skills
Since the job requires proficiency in both Polish and English, practice speaking and writing in both languages before the interview. You could even prepare a few sentences about your experience in each language to demonstrate your communication skills. This will show that you're ready to connect with a diverse range of patients.
