At a Glance
- Tasks: Design and implement innovative software solutions for public safety and compliance.
- Company: Join Polaris, a rapidly growing tech company focused on creating a safer world.
- Benefits: Enjoy 25 days leave, private pension, health care cash plan, and more.
- Other info: Hybrid work model with opportunities for continuous improvement and professional development.
- Why this job: Make a real impact in a dynamic industry while growing your career.
- Qualifications: 3+ years in solution architecture or technical implementation; strong problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
At Polaris, we're on a mission to create a safer and fairer world. We provide software solutions that empower police forces and local authorities to enforce and track traffic and parking offences, manage permits and licenses, and control high-risk assets like firearms and tasers. Since securing support from August Equity in May 2023, we've been on an exciting growth trajectory. Our goal is to build a data‑driven, professionally managed organisation with robust systems and processes, poised for consistent growth and ready to seize new opportunities.
This is an exciting time to join Polaris. We're seeking ambitious, forward‑thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.
Reporting into the Lead Solutions Architect, this role is based in Banbury - Hybrid (3 days a week in the office).
Summary
The Solutions Architect works closely with the Project and Implementation Managers, along with the customers to design, configure, and implement technical software solutions that meet complex business needs. This role combines technical expertise, product knowledge, and consultative skills to translate customer requirements into scalable workflows and configurations within our applications.
You will collaborate with the Solution Architect team in advanced configuration, integrations, and solution design to ensure customers achieve their desired outcomes efficiently and effectively.
Key Responsibilities:
- Workflow Design: Analyse customer processes and design optimised workflows within the product to align with business goals.
- UAT workflow and configuration: Conduct thorough internal User Acceptance Testing using a structured testing‑criteria matrix to validate the accuracy of all processes within a web application.
- Advanced Configuration: Build and implement complex configurations, automation, and data flows within the platform.
- Solution Scoping: Collaborate with Project and Implementation Managers during onboarding and expansions to assess technical requirements and define implementation plans.
- Documentation: Create and maintain detailed configuration and workflow documentation for both internal and customer use.
- Customer Enablement: Provide training and knowledge transfer to customers and internal teams on solution design and best practices.
- Continuous Improvement: Gather feedback from customer implementations to inform product enhancements and internal processes.
- Assist with any third‑party software integration, i.e. cameras used per program, printing operation and hardware, local network and folder sharing etc.
- Upkeep certification and adhere to all Information Security Policies.
Success Metrics
- Time‑to‑value and onboarding delivery metrics
- Configuration accuracy and stability (low post‑go‑live rework)
- Adoption of advanced features and workflows
- Efficiency in delivering complex solutions
Requirements Qualifications & Experience
- 3+ years experience in solution architecture, systems configuration, or technical implementation roles.
- Ability to interpret complex process maps and business rules and convert them into working systems.
- Experience working with configurable platforms, workflow engines, or enterprise software solutions.
- Strong problem‑solving skills with attention to detail.
- A high level of technical, written literacy.
- Knowledge of Windows Server technologies; RDP, IIS configuration, server roles and features.
- Knowledge of SQL server database technologies.
- Cloud platforms, virtual machines, networking basics and storage.
What We Offer
- 25 days annual leave
- 2 Moment in Time Days
- Life Assurance 4× base salary
- Private Pension with Scottish Widows
- Health Care Cash Plan
- Long Service Award
Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic. Please note that we can currently only consider candidates with an existing right to work in the UK.
Solutions Architect in Harwell employer: Polaris Software
At Polaris, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid working model allows for flexibility while our commitment to employee growth is evident through comprehensive training and development opportunities. With a focus on creating a safer world through technology, joining our team means being part of a mission-driven organisation where your contributions truly matter.
