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- Tasks: Provide essential admin support to our social work team and help with adoption processes.
- Company: Join Adopters for Adoption, a national agency making a difference in the adoption journey.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and employee discounts.
- Why this job: Be part of a mission-driven team that supports families and children in need.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and excellent communication abilities.
- Other info: Flexible hours, a supportive environment, and opportunities for personal growth.
The predicted salary is between 20000 - 26000 £ per year.
Contract: 12-month Fixed Term Contract
Hours: 21 hours, 4 days per week (Mon – Thurs)
Working Pattern: 9.30am – 3.15pm
Location: Bromsgrove
Start Date: April 2026
Basic Salary: £23,383.89 (pro-rated)
Benefits: 30 days’ Annual Leave (rising to 35 days’ with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme (all benefits will be prorated)
About Us
Adopters for Adoption is a national UK adoption agency, based in Worcestershire. The agency was set up to not only provide adoption services to those looking to become adoptive parents, but to also have a positive impact on the way those people are supported in the adoption process.
We are looking for a Business Support Officer to join our team in Bromsgrove on a 12 month fixed term basis to cover maternity leave. This role provides vital administrative support to our busy social work team, contributing to the assessment, approval and ongoing support of adopters as we work towards regional and national targets.
Overall Purpose/Aim
To deliver a high quality, flexible and responsive administrative support service that enables effective business operations in line with Adopters for Adoption and Polaris values.
Requirements
- Proficiency in Microsoft Office Suite
- Strong administration skills including excellent minute taking
- A good understanding of GDPR and the ability to be confidential and discreet about information and data
- Excellent organisational skills with the ability to manage own workload independently
- Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations
- Previous experience using Charms Case Recording System would be an advantage but not essential
- Passionate, professional, with a “can-do” attitude at all times
Responsibilities
- Accurately maintain records on our case recording system, Charms
- You will be an enthusiastic team player, willing to undertake any administrative task, from room bookings, to composing and filing letters and filing and set up new filing systems
- Undertake and chase checks and references
- Analyse reports and data, preparing information to report to Board
- Minute taking
- Attend and participate at team meetings
- Present a professional image of Adopters for Adoption at all times to all stakeholders and customers
- Archive files and other documentation and confidential waste of sensitive information
- Accurately maintain Adopters for Adoption Business Information Systems
- Assist in the smooth running of the adoption panel
- Take minutes at adoption panels as required in line with agency guidelines and ensure sign off and circulation of the minutes within agreed timescales
- Ensure that Business Information Systems are updated with the results of adoption panels
Review Process
- Provide administrative support to reviews as required
- Ensure that Business Information Systems are updated with the results of adoption reviews
Communication
- Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
- Ensure all email communications to staff and external agencies are presented within the guidelines of the company’s electronic communications policy
- Ensure all safeguarding calls and written communications received by administration staff are recorded and evidenced
The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by Adopters for Adoption. Adopters for Adoption is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Adopters for Adoption is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Business Support Officer in Bromsgrove employer: Polaris Community
Contact Detail:
Polaris Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Adopters for Adoption. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description and be ready to share examples of your past experiences that highlight your organisational and communication skills.
✨Tip Number 3
Show your passion! When you get the chance to speak with the team, let them know why you’re excited about the role and how you align with their values. A genuine interest can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Business Support Officer in Bromsgrove
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can contribute to our mission at Adopters for Adoption!
Show Off Your Admin Skills: Since this role is all about providing top-notch administrative support, don’t forget to showcase your proficiency in Microsoft Office and any relevant experience you have. We love a candidate who can manage their workload independently!
Communicate Clearly: Your written communication skills are key! Ensure your application is clear, concise, and free of errors. We appreciate candidates who can communicate effectively at all levels, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Polaris Community
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Business Support Officer. Brush up on your knowledge of GDPR, minute-taking, and the Charms Case Recording System if you can. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your Organisational Skills
During the interview, be prepared to discuss how you manage your workload and stay organised. Share specific examples of how you’ve handled multiple tasks or tight deadlines in the past. This will demonstrate your ability to thrive in a busy environment like Adopters for Adoption.
✨Communicate Like a Pro
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Think about how you would handle difficult situations or communicate with various stakeholders, and be ready to share those scenarios during the interview.
✨Be Enthusiastic and Professional
Adopters for Adoption values a 'can-do' attitude, so let your passion shine through! Show your enthusiasm for the role and the organisation’s mission. A positive attitude can go a long way in making a great impression on the interviewers.
