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- Tasks: Provide essential business support to our social work services and assist with administrative duties.
- Company: Join Polaris Children's Services, a leader in social care for military communities.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful social work.
- Why this job: Make a difference in the lives of children and families while building your career.
- Qualifications: GCSE Grade C in English and Maths; strong admin and IT skills required.
- Other info: Flexible working environment with opportunities for travel and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Polaris Children's Services is part of the Polaris Community of companies and delivers statutory and non-statutory social care services in the UK and to military communities overseas. Since, we have provided social work services to the Ministry of Defence in Germany, and in November expanded our overseas work with the British military, associated civilian personnel and their families across Europe, Canada, Kenya, Belize, the United States of America and Saudi Arabia. From st July, we expanded our services to include the British Forces Social Work Service in Cyprus and the South Atlantic Islands. On st April, we included Singapore, British Indian Ocean Territories (BIOT) and Gibraltar. From st May, we further expanded our services to include Brunei and Nepal.
While all services are under the management of Polaris Children's Services, we are proud to have developed our own BFSWS brand with specific identities for each community of military social work services.
We are looking for a Business Support Officer to provide business support to our comprehensive and flexible social work service working in Brunei Garrison, with additional responsibilities to the rest of the team located elsewhere as required.
Role Responsibilities
- Reception and general front-of-house duties in the BFSWS office
- Administrative tasks, including receiving and responding to post, email and telephone enquiries
- Assist in organising parenting and safeguarding courses
- Assist in the collation and presentation of data in monthly, quarterly and annual reports as required
- Arrange facilities as required by BFSWS for meetings or presentations, including booking venues and minute-taking
- Liaise with the BSO Manager, ensuring information is forwarded or dealt with appropriately
- Fully comply with all Military Standing Orders and familiarise yourself with those applicable within Brunei Garrison
- Provide business support to the social work Rest of World team as required
- Ensure systems are in place to capture social work workflow and generate required weekly, monthly, quarterly and annual reports as directed by the line manager
- Ensure annual leave, sickness and other HR records are maintained and recorded on a database; monitor and process staff sickness absence as necessary
- Arrange and maintain records of movements and travel arrangements for social work staff
- Oversee expenses prior to authorisation, as directed by the line manager
- Maintain efficient office management systems, ensuring that standard operating procedures and policy guidelines are adhered to
- Prepare reports and correspondence as necessary
- Minute-taking at meetings as required
- Arrange repairs to existing equipment and order new equipment as required
- Demonstrate flexibility and undertake any other related duties within the post holder's skills and abilities as reasonably instructed
Requirements
- GCSE Grade C (or equivalent) in English and Maths
- Aware of the Case Management System and other IT systems
- Proven administrative experience with excellent IT skills, including Microsoft Office
- Strong interpersonal skills and the ability to communicate effectively with a wide range of people, both internally and externally, with a high standard of verbal and written communication
- Ability to work both independently and as part of a team
- Strong organisational skills, with the ability to prioritise and manage your own workload and produce documents to a high standard
- Ability to maintain confidentiality and understanding of the Data Protection Act and GDPR
- Flexibility to travel, including overnight stays as required
Polaris Children's Services is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Business Support Officer in England employer: Polaris Children's Services
Contact Detail:
Polaris Children's Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Business Support Officer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience and skills that match the job description, especially your administrative prowess and IT skills.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, emphasise your strong verbal and written communication abilities. Share examples of how you've effectively communicated in previous roles or situations.
Be Organised: Demonstrate your organisational skills in your application. Mention any systems or methods you use to manage your workload and ensure tasks are completed efficiently, as this is key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Polaris Children's Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the specific tasks mentioned in the job description, like administrative duties and report preparation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since the role requires excellent IT skills, especially with Microsoft Office, be prepared to discuss your experience with these tools. Bring examples of how you've used them in previous roles, whether it's creating reports or managing databases. If possible, practice using these applications beforehand to boost your confidence.
✨Demonstrate Strong Communication Skills
As a Business Support Officer, you'll need to communicate effectively with various stakeholders. During the interview, focus on your interpersonal skills by providing examples of how you've successfully liaised with different teams or clients. This will highlight your ability to fit into their dynamic environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and flexibility. Think of situations where you've had to manage multiple tasks or handle unexpected challenges. Prepare concise stories that showcase your organisational skills and adaptability, as these are crucial for the role.