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- Tasks: Be the go-to person for admin support and service enquiries in a dynamic social care environment.
- Company: Join Polaris Children’s Services, a leader in social care for military communities worldwide.
- Benefits: Enjoy a supportive work culture with opportunities for professional growth and development.
- Why this job: Make a real impact while working with dedicated professionals in a meaningful field.
- Qualifications: GCSE Grade C in English and Maths, plus strong admin and IT skills required.
- Other info: Opportunity to work in beautiful Cyprus and support military families.
The predicted salary is between 28800 - 43200 £ per year.
Polaris Children’s Services is part of the Polaris Community of companies, delivering statutory and non-statutory social care services in the UK and to military communities overseas.
We have provided social work services to the Ministry of Defence in Germany and expanded our overseas work with the British military and civilian personnel across Europe, Canada, Kenya, Belize, the USA, and Saudi Arabia.
From 1st July, we expanded our services to include the British Forces Social Work Service in Cyprus and the South Atlantic Islands.
Under Polaris Children’s Services management, we developed our BFSWS brand with specific identities for each service within our military social work community.
We are seeking a Business Support Administrator to support personnel in Dhekelia and RAF Akrotiri, including the Senior Social Worker, Personal Family Support Worker, and Child Care Co-Ordinator. The BSA will be the initial contact for service enquiries.
Role Responsibilities
- Serve as the first point of contact, providing administrative support and reception cover, handling emails and calls, recording messages, and responding to enquiries.
- Administer Child Protection, Child in Need, and other professional meetings, including diary coordination, room booking, refreshments, minute-taking, and related arrangements.
- Accurately input new referrals into the client system, CHARMs, updating details as needed.
- Coordinate and process DBS, child-minding, and vetting applications promptly and accurately.
- Compile statistics and analyses to generate monthly, quarterly, and annual KPI reports for the team.
- Ensure all literature and publicity materials have correct branding.
- Coordinate with HQ Episkopi for booking accommodation, travel, and security for staff and visitors.
- Maintain awareness of safeguarding responsibilities, completing mandatory training as required.
- Assist in maintaining office equipment and furniture in Cyprus offices.
- Provide cover at other BFSWS units in Cyprus as needed.
- Comply with all Military Standing Orders.
- Perform additional tasks as required, commensurate with the role.
The ideal candidate will have GCSE Grade C or equivalent in English and Maths, proven administrative experience, excellent IT skills (Microsoft Office), good interpersonal and communication skills, and the ability to work independently and as part of a team. Organisation skills, confidentiality, and understanding of GDPR are essential.
Polaris Children’s Services is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.
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Business Support Administrator (BSA) employer: Polaris Children's Services
Contact Detail:
Polaris Children's Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator (BSA)
✨Tip Number 1
Familiarise yourself with the specific services offered by Polaris Children’s Services, especially those related to military communities. Understanding their unique needs will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your administrative skills and experience in similar roles. Be prepared to discuss specific examples of how you've successfully managed tasks like diary coordination, minute-taking, or handling enquiries in a busy environment.
✨Tip Number 3
Showcase your IT proficiency, particularly with Microsoft Office. Consider preparing a brief demonstration of your skills or discussing how you've used these tools to improve efficiency in previous roles.
✨Tip Number 4
Emphasise your understanding of safeguarding responsibilities and GDPR compliance. Being able to articulate your commitment to these areas will resonate well with the values of Polaris Children’s Services.
We think you need these skills to ace Business Support Administrator (BSA)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experiences that demonstrate your organisational skills, IT proficiency, and ability to handle enquiries effectively. Use specific examples to illustrate your capabilities.
Showcase Communication Skills: Since the role involves being the first point of contact, make sure to showcase your interpersonal and communication skills in your application. Mention any relevant experiences where you successfully managed communications or provided support to teams.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Business Support Administrator role.
How to prepare for a job interview at Polaris Children's Services
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the specific tasks mentioned in the job description, such as handling enquiries and coordinating meetings. This will help you demonstrate your suitability for the role.
✨Showcase Your IT Skills
Since excellent IT skills are crucial for this position, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific examples of how you've used these tools to improve efficiency in previous roles.
✨Emphasise Your Communication Skills
As the first point of contact for service enquiries, strong interpersonal and communication skills are essential. Be ready to provide examples of how you've effectively communicated with colleagues or clients in past positions, especially in challenging situations.
✨Understand Safeguarding Responsibilities
Given the nature of the work at Polaris Children’s Services, it's important to show that you understand safeguarding principles. Brush up on relevant policies and be prepared to discuss how you would ensure the welfare of children and vulnerable adults in your role.
