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- Tasks: Join us as a Service Desk Apprentice and support our IT team with daily tech tasks.
- Company: Polaris is a leading children's service provider in the UK, dedicated to improving young lives.
- Benefits: Enjoy 30 days of annual leave, a pension scheme, life insurance, and paid training.
- Why this job: Gain valuable experience while making a real impact in a nurturing community.
- Qualifications: No prior experience needed; just a passion for IT and a willingness to learn.
- Other info: Fixed-term contract for 18 months with clear progression opportunities.
The predicted salary is between 9200 - 17160 £ per year.
POLARIS Service Desk Apprentice – IT Salary: Starting £230 per week with clear progression through apprenticeship to £330 per week at qualification Specific Hours: Monday – Friday 9am – 5pm – 35 hours per week Location: Head Office – Bromsgrove Contract Type: Fixed Term 18 months Course Information: Business Administration Level 3 – You will be allocated the time required during the working week to attend learning that supports your apprenticeship course. Benefits: 30 days\’ Annual Leave increasing to 35 days\’ with length of service + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme, Paid training with a view to obtaining a recognised qualification within Administration, Completion of Functional Skills Level 2 in Maths and English alongside your qualification & on-site Free Parking About Us We are Polaris, one of the UK\’s largest leading communities of children\’s service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children\’s services contracts. Our nurturing community works collectively to support the very best outcomes for each and every ch…
Service Desk Apprentice - IT employer: Polaris Careers
Contact Detail:
Polaris Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Apprentice - IT
✨Tip Number 1
Familiarize yourself with the specific IT tools and software commonly used in service desks. This knowledge will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Research Polaris and its community services thoroughly. Understanding their mission and values will allow you to align your answers with what they are looking for in a candidate.
✨Tip Number 3
Prepare to discuss scenarios where you've provided excellent customer service or resolved issues effectively. Real-life examples can demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Network with current or former apprentices at Polaris if possible. They can provide insights into the apprenticeship experience and tips on how to stand out during the selection process.
We think you need these skills to ace Service Desk Apprentice - IT
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and requirements of the Service Desk Apprentice position at POLARIS, so you can tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize any relevant skills or experiences that align with the role. This could include customer service experience, IT knowledge, or teamwork abilities.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the apprenticeship and how your background makes you a suitable candidate. Mention your enthusiasm for learning and growing within the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Polaris Careers
✨Research Polaris
Make sure to familiarize yourself with Polaris and its mission in the children's services sector. Understanding their values and how they support young people will help you align your answers with their goals during the interview.
✨Highlight Your Communication Skills
As a Service Desk Apprentice, effective communication is key. Be prepared to discuss examples of how you've successfully communicated with others in previous roles or during your studies, especially in challenging situations.
✨Show Enthusiasm for Learning
Since this role includes an apprenticeship component, express your eagerness to learn and grow within the company. Share any relevant experiences where you took the initiative to develop new skills or knowledge.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship program, team dynamics, or opportunities for progression within Polaris to demonstrate your genuine interest in the role.
