Program Manager, Product & Brand (Bilingual Japanese & English) in London

Get to know The Pokémon Company International. The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

About the Role: We're looking for a bilingual, growth-minded professional with a passion for brand, creativity, and operational excellence to join the CPEO (Chief Product & Experience Officer) Office as a Program Manager, Product & Brand. The CPEO Office partners with the Chief Product & Experience Officer to strengthen organizational capabilities that empower the Product & Experience Organization to unleash quality, creativity, and integrity at scale.

In this role, you will:

• Partner with departments in the Product & Experience Organization - such as Brand Review, Marketing, Licensing, and Events - to capture and document transferable expertise and know-how in scalable frameworks (e.g., brand and product playbooks and guides) that empower teams to innovate without reinventing the wheel.
• Collaborate with CPEO and the Director of CPEO Office to design and develop training content that deepens foundational expertise in the Pokémon brand, products, and businesses, enabling authentic and compelling brand representation across the organization.
• Organize and manage joint learning opportunities involving group companies in Japan and Asia to share knowledge, build relationships, and foster global understanding and collaboration.
• Provide program support for incubation-stage initiatives as needed.
• Offer flexible support to CPEO on priority initiatives and ad-hoc tasks, such as researching emerging opportunities and creating presentation materials, to ensure organizational objectives are met.
• Travel occasionally to the Seattle office to collaborate with key stakeholder teams and support on-site programs.

What you will bring:

• 4+ years of experience in program/project management, knowledge management in a rapidly evolving organization, or equivalent roles within multinational or culturally diverse environment.
• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
• Near-native/fluent level of verbal and written communication skills in English and minimum business-proficiency level in Japanese, with ability to create clear, compelling presentations and documentation.
• Working knowledge of creating, launching and iterating new programs and tools for an organization, combined with strong analytical and problem-solving capabilities.
• Proven ability to design and launch organization-wide programs from scratch in dynamic environments.
• Strong organizational and prioritization skills to manage multiple tasks and deliver high-quality outcomes, with keen attention to detail.
• Ability to manage senior leadership-level communications and stakeholder relationships.
• High learning agility and willingness to grow while contributing to the long-term success of the brand.
• Experience in marketing, product management, brand storytelling or similar roles preferred; exposure to entertainment, media, or global brand-driven industries is a plus.

How you will be successful:

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
• Building Relationships: Develops and strengthens relationships, adopting a 'team first' mentality and working collaboratively to solve problems and meet shared goals.
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect:

• An innovative culture driven by impact, delivering meaningful outcomes.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.