Director Sales Operations in London

Director Sales Operations in London

London Full-Time On-site
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Poke Shack is one of London's growing fast-casual food brands, bringing together fresh ingredients, bold flavours and a modern approach to healthy eating.

With an expanding presence across London and ambitious plans for the future, we're looking for a commercially driven, entrepreneurialDirector of Sales to help us take the business to the next level.

The Role

Director of Sales

Poke Shack | London | Hybrid Working

About Poke Shack

Poke Shack is one of London's growing fast-casual food brands, bringing together fresh ingredients, bold flavours and a modern approach to healthy eating.

With an expanding presence across London and ambitious plans for the future, we're looking for a commercially driven, entrepreneurialDirector of Sales to help us take the business to the next level.

The Role

We're looking for an ambitious and hands-on Director of Sales to lead our sales growth strategy, with a particular focus on expanding ourcorporate catering, events and B2B partnerships business .

This is an exciting opportunity for someone who understands the hospitality and fast-casual food industry, enjoys building relationships and knows how to turn commercial opportunities into sustainable revenue.

Working closely with our leadership and operations teams, you'll help develop new revenue streams, strengthen existing partnerships and establish Poke Shack as a go-to catering partner for businesses across London.

Key Responsibilities

Sales Growth & Business Development

  • Develop and execute strategies to drive revenue growth across the business.
  • Identify and secure new corporate clients, commercial partnerships and B2B opportunities.
  • Build and manage a strong sales pipeline, from initial outreach through to successful conversion.
  • Establish relationships with businesses, offices, event organisers and corporate decision-makers.
  • Identify new commercial opportunities across existing and future restaurant locations.

Catering & Events

  • Lead the growth of Poke Shack's catering and corporate delivery business.
  • Develop relationships with corporate offices, event venues, agencies and hospitality partners.
  • Work with the operations and marketing teams to develop compelling catering packages and commercial offerings.
  • Drive repeat business through strong client relationships and excellent service.
  • Support the development of scalable processes for managing larger catering orders and events.

Commercial Strategy & Partnerships

  • Work directly with senior leadership to establish sales targets and growth priorities.
  • Identify strategic partnerships that increase brand visibility and generate incremental revenue.
  • Analyse sales performance, monitor KPIs and identify opportunities for improvement.
  • Collaborate with restaurant teams to ensure commercial initiatives translate into excellent customer experiences.

About You

We're looking for someone who combines commercial ambition with a genuine understanding of hospitality.

Essential:

  • Proven experience in sales, business development or commercial growth within hospitality, food service, catering or a similar sector.
  • Experience working with fast-casual restaurant groups, emerging food brands or comparable consumer-facing businesses.
  • Strong relationship-building, negotiation and communication skills.
  • A proactive, entrepreneurial mindset with the ability to identify and convert opportunities.
  • Experience managing sales pipelines and delivering measurable revenue growth.
  • Comfortable working independently while collaborating closely with a growing team.

Preferred:

  • Previous front-of-house (FOH) restaurant or hospitality experience.
  • Existing relationships within London's corporate catering, events or office markets.
  • Experience scaling catering operations or developing B2B revenue streams.
  • Familiarity with the London restaurant and fast-casual food landscape.

What We Offer

  • An opportunity to play a key role in shaping the growth of an ambitious London food brand.
  • Direct collaboration with the founder and senior leadership team.
  • Hybrid working , combining remote flexibility with time spent at our restaurants and meeting clients across London.
  • A dynamic, entrepreneurial environment where ideas are encouraged and decisions move quickly.
  • Real ownership over sales strategy, business development and commercial growth.
  • The opportunity to build and lead a significant new revenue stream within Poke Shack.

Join Us

We're looking for someone who is excited by building businesses, creating meaningful partnerships and making a tangible commercial impact.

If you're passionate about food, hospitality and driving growth, we'd love to hear from you.

Join Poke Shack and help shape our next chapter.

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Contact Details:

Poké Shack Recruitment Team