At a Glance
- Tasks: Lead client relationships and develop strategies to achieve their goals.
- Company: Join PointZeroGroup, a creative agency collective transforming businesses through people-focused solutions.
- Benefits: Enjoy hybrid work, gym membership, private healthcare, and regular socials.
- Other info: Flexible working hours and a supportive environment for personal growth.
- Why this job: Be part of a dynamic team that values creativity and collaboration while making a social impact.
- Qualifications: 4-5 years in client services with expertise in employer branding and culture communications.
The predicted salary is between 38500 - 77000 £ per year.
Salary: up to £55k (depending on experience)
PointZeroGroup is a collective of creative agencies that specialises in all things people. We believe that great businesses transform lives and improve societies. But businesses only become great when they recruit, engage and inspire great people. We help build great businesses through four areas of expertise: Employer Brand, Culture and Comms, Digital, Reward.
From our Bristol base we help brands like AXA Partners, Nestlé, & Toyota, NFU Mutual, Miele X & Met Office, NatWest Group & Dr Martens and Cisco, eBay & Lego.
What we’re looking for:
We’re have various roles to fill and we’re looking to talk to experienced client services people. If you’re an existing Senior Client Manager, Senior Account Manager, or Account Director working in the employer comms and culture space, we’d love to hear from you.
For these roles we’re looking for minimum of 4/5 years agency experience, with a proven track record of delivering employee and culture communications.
The roles include:
- Senior client-facing roles with responsibility for owning large client relationships, growing accounts (revenue and breadth of services) and maximising profitability.
- Building positive and enduring senior level relationships, ensuring we are a trusted partner with key decision makers
- Understanding a client’s organisational goals and challenges, leading the client strategy to achieve objectives and ROI.
- Creating client development plans to identify and convert opportunities for upselling our services to maximise income and profit
- Being lead consultant on specified clients, interpreting briefs, identifying requirements and providing strategic direction
- Working with project leads to to manage work against client delivery requirements
- Retaining clients through seeking feedback, informally and formally, taking steps to ensure service improvement where necessary
- Maintaining up-to-date expert knowledge of our services
- Keeping up-to-date expert knowledge of wider industry trends affecting clients, and competitor information to improve our service offering
- Proactively generating new relationships within the client organisation, broadening our network and ability to offer different services.
- Maximising our income through: Pricing our services appropriately, minimising third party costs, accurately forecasting client spend, oversight/management of all invoicing
Required skills
The right people will have:
- Demonstrableemployer marketing/brand/comms/culture experience in a senior client services role
- Ability to think strategically and to develop solutions
- Credibility with senior stakeholders and internal agency team
- Understanding of the commercial impact of running clients and projects
- Excellent knowledge of our service offering, key competitors, and wider industry trends affecting Brand, Comms and HR professionals
We support and mentor every member of the team to develop their skills and grow in their role and offer all the usual perks – including gym membership, weekly padel, private healthcare, regular socials, a decent pension and training allowance.
We operate a fully hybrid policy – you can work from home as long as you’re in the studio more than not, and we’re flexible on the length of your working day – the focus is on working together to do a good job – we’re pretty relaxed about how you get there.
Job Description PointZeroGroup is a collective of creative agencies that specialises in all things people. We believe that great businesses transform lives and improve societies. But businesses only become great when they recruit, engage and inspire great people. We help build great businesses through four areas of expertise: Employer Brand, Culture and Comms, Digital, Reward. PointZeroGroup consists of Home (culture and comms), RPZ (reward), That Little Agency (digital), and BrandPointZero (employer brand). From our Bristol base we help brands like AXA Partners, Nestlé, & Toyota, NFU Mutual, Miele X & Met Office, NatWest Group & Dr Martens and Cisco, eBay & Lego. What we’re looking for: For these roles we’re looking for minimum of 4/5 years agency experience, with a proven track record of delivering employee and culture communications. Required skills The right people will have: Benefits We support and mentor every member of the team to develop their skills and grow in their role and offer all the usual perks – including gym membership, weekly padel, private healthcare, regular socials, a decent pension and training allowance. We operate a fully hybrid policy – you can work from home as long as you’re in the studio more than not, and we’re flexible on the length of your working day – the focus is on working together to do a good job – we’re pretty relaxed about how you get there.
We’re have various roles to fill and we’re looking to talk to experienced client services people. If you’re an existing Senior Client Manager, Senior Account Manager, or Account Director working in the employer comms and culture space, we’d love to hear from you.
The roles include:
Client Partners in Bristol employer: PointZeroGroup
At PointZeroGroup, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work culture in the heart of Bristol. Our commitment to employee growth is evident through our mentoring programmes, flexible hybrid working policy, and a range of benefits including gym memberships and private healthcare, ensuring that our team members thrive both personally and professionally while contributing to meaningful projects for renowned brands.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partners in Bristol
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for PointZeroGroup and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like PointZeroGroup are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with PointZeroGroup on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at PointZeroGroup. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Partners in Bristol
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit PointZeroGroup. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of PointZeroGroup:Show us that you’ve done your homework! In your application, briefly mention what you admire about PointZeroGroup’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at PointZeroGroup
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at PointZeroGroup will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At PointZeroGroup, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
