Senior Partnerships Manager

Employment Type: Permanent

Job Description: Senior Partnerships Manager- UK

What You’ll Be Doing

You are not here to shepherd routine project updates. You are here to own the commercial onboarding lifecycle for global loyalty partners, moving complex network deals from signed contracts to live revenue streams with unrelenting pace.

You will lead the operational and commercial onboarding lifecycle for network partnership agreements, translating business development wins into seamless launches across global loyalty programs. Reporting to the SVP of Partnerships, you will enforce standard terms, manage critical settlement parameters, and align BD, Legal, and Operations to eliminate deal friction.

Connected AI tools streamline your market research, contract summaries, and pipeline health tracking so you can spend your energy actively resolving cross-functional blockers and driving deal velocity.

In this role, you will establish operational governance and gather partner feedback to continuously scale our recruitment and launch frameworks globally.

What You Bring

You have a track record of steering complex B2B partner onboarding and commercial operations within loyalty programs, turning strategic partner commitments into launched implementations.

You hold internal and external stakeholders accountable to deadlines without direct authority, navigating executive priorities and complex legal or operational trade-offs with ease.

You bring structured discipline to deal delivery, using tools like Salesforce and workflow software to maintain pipeline visibility, intake completeness, and risk logs.

You translate commercial requirements into clear operational execution plans, spotting contract friction early and keeping BD, Legal, and Operations moving in sync.

When it comes to AI, you don’t just use standard tools, you have built repeatable workflows for account research and deal tracking that eliminate manual administrative steps, and you critically evaluate every output before sharing it with stakeholders.

Why Plusgrade Travel is about the moments that make a journey feel personal

At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide. The work is global, complex, and rewarding.

You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You’ll Love About Us

• Retirement/Pension Plan
• Comprehensive Health Plans
• Flexible Paid Time Off
• Travel Experience Perk
• Annual Wellness Perk
• Commuter Perk
• Tenure-Based Work From Anywhere Program
• Parental Leave Top Up
• Adventure Pass
• Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request.

We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 575 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests.

Plusgrade was founded in 2009 with headquarters in Montreal and offices around the world.