Project Manager-1 year temporary contract in London

You will lead the technical and operational delivery of partner launches across airlines, cruise lines, and rail providers, managing two to five concurrent SaaS implementations from scope definition to go-live. You will partner closely with external executives and internal engineering teams to align API configurations, PSS integrations, and payment gateways while actively navigating risks and timelines.

Standing AI workflows handle your initial meeting summaries, project tracking, and health signal monitoring, keeping your energy focused on proactive risk management and executive alignment. Every rollout under your watch will meet strict quality standards while establishing clear governance across both technical and commercial stakeholders.

What You Bring

• You have a track record of driving multi-client SaaS implementations, navigating technical topics like API setups, PSS integrations, and payment gateways with confidence.
• You translate complex technical details into clear business context, presenting project milestones and risks to partner executives and engineering teams with equal ease.
• You execute well under pressure, managing concurrent timelines and making decisive calls on scope, resources, and risk mitigation before issues escalate.
• You have replaced recurring manual project administration with workflows you built yourself, and you know how to critically evaluate AI outputs before sharing them with external stakeholders.
• You bring structured discipline to delivery, using tools like JIRA and Salesforce to maintain clear documentation, risk logs, and accountability across cross-functional teams.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide. The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working. We trust our teams to do their best work. That means autonomy, flexibility, and room to grow. Come help us shape the future of travel.

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback. Our process: Recruiter call, Hiring Manager interview, Final interview. Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request.

We may use AI-assisted tools to help screen and assess applicants for this role. Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 575 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences.

Plusgrade was founded in 2009 with headquarters in Montreal and offices around the world.