System Engineer, Production Support
System Engineer, Production Support

System Engineer, Production Support

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor incidents, manage Linux servers, and troubleshoot issues in a dynamic environment.
  • Company: Join Point72, a top global investment firm with a commitment to innovation and talent development.
  • Benefits: Enjoy health care benefits, wellness programs, tuition assistance, and generous family leave policies.
  • Why this job: Be part of a collaborative culture that values growth, diversity, and social impact.
  • Qualifications: 3-5+ years in Linux Administration; experience with automation tools like Ansible and scripting languages.
  • Other info: Work in London with a focus on ethical standards and employee well-being.

The predicted salary is between 36000 - 60000 £ per year.

What you’ll do:

  • Actively monitor the Linux team’s incident/request queue, set prioritization, and process tickets in a timely manner.
  • Perform production changes while adhering to change management guidelines.
  • Install, configure, and troubleshoot Linux servers and related hardware/software components.
  • Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management.
  • Manage and troubleshoot AD integrated authentication on Linux servers.
  • Manage and troubleshoot existing Ansible playbooks used for configuration management across the Linux environment.
  • Collaborate cross-functionally to monitor system performance, analyze system logs, and proactively address issues.
  • Create and maintain system documentation including configuration guides, standard operating procedures, and troubleshooting steps.

What’s required:

  • 3-5+ years of experience Linux Administration in a production environment.
  • Experience with infrastructure as code concepts (Terraform, Ansible, Puppet or similar).
  • Experience in authentication, privilege management, and integration with Active Directory.
  • Familiarity with Ansible for automation and configuration management.
  • Hands-on experience with Red Hat Enterprise Linux (RHEL) administration, including installation, configuration, performance tuning, and troubleshooting.
  • Experience with creating and maintaining remote mounts (CIFS/samba/NFS) for both client and server configurations.
  • Familiarity with local disk management as well as network-based storage concepts and related configurations (HBA, PowerPath, LVM, etc.).
  • Experience in scripting languages like Bash or Python for automation and task scripting.
  • Understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, Kerberos, etc.).
  • Excellent communication and interpersonal skills.
  • Commitment to the highest ethical standards.

We take care of our people. We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

  • Health care benefits.
  • Generous parental and family leave policies.
  • Mental and physical wellness programs.
  • Volunteer opportunities.
  • Support for employee-led affinity groups representing women, minorities and the LGBT+ community.
  • Tuition assistance.

About Point72: Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.

System Engineer, Production Support employer: Point72

Point72 is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in London, we offer a vibrant work culture enriched with comprehensive health care benefits, generous parental leave policies, and robust mental wellness programmes. Our commitment to diversity and inclusion, alongside opportunities for continuous learning and development, makes Point72 a rewarding place for System Engineers looking to make a meaningful impact in their careers.
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Contact Detail:

Point72 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land System Engineer, Production Support

✨Tip Number 1

Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Ansible and Linux server management. Having hands-on experience or relevant projects to discuss can set you apart during interviews.

✨Tip Number 2

Network with current or former employees of Point72 on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare for technical interviews by practising common Linux administration scenarios and troubleshooting exercises. Being able to demonstrate your problem-solving skills in real-time will impress interviewers.

✨Tip Number 4

Showcase your commitment to continuous learning by mentioning any relevant certifications or courses you've completed. This demonstrates your dedication to staying updated in the field, which is crucial for a System Engineer role.

We think you need these skills to ace System Engineer, Production Support

Linux Administration
Incident Management
Change Management
Troubleshooting Skills
Active Directory Integration
Ansible for Configuration Management
Red Hat Enterprise Linux (RHEL)
Remote Mount Management (CIFS/samba/NFS)
Local Disk Management
Networking Concepts (TCP/IP, DNS, DHCP, Kerberos)
Scripting Languages (Bash, Python)
System Performance Monitoring
Documentation Skills
Interpersonal Skills
Ethical Standards Commitment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Linux Administration, infrastructure as code, and any specific tools mentioned in the job description, such as Ansible or Terraform. Use keywords from the job listing to ensure your application stands out.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your technical skills but also demonstrates your understanding of Point72's values and culture. Mention how your experience aligns with their commitment to ethical standards and employee well-being.

Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully managed incidents or resolved issues in a production environment. Highlight your analytical skills and any experience with post-incident analysis or root cause analysis (RCA).

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a System Engineer role.

How to prepare for a job interview at Point72

✨Know Your Linux Inside Out

Make sure you have a solid understanding of Linux administration, especially Red Hat Enterprise Linux. Be prepared to discuss your hands-on experience with installation, configuration, and troubleshooting, as well as any specific challenges you've faced in a production environment.

✨Familiarise Yourself with Infrastructure as Code

Since the role requires knowledge of tools like Ansible and Terraform, brush up on these concepts. Be ready to explain how you've used them in past projects, particularly in automating tasks or managing configurations.

✨Demonstrate Problem-Solving Skills

Prepare to discuss specific incidents where you performed root cause analysis and implemented remedial actions. Highlight your ability to troubleshoot issues related to Active Directory integration and authentication on Linux servers.

✨Showcase Your Communication Skills

As collaboration is key in this role, be ready to share examples of how you've worked cross-functionally. Emphasise your interpersonal skills and your commitment to maintaining clear documentation and standard operating procedures.

System Engineer, Production Support
Point72
Location: London

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