Senior IT Operations & Application Support Engineer in London

Senior IT Operations & Application Support Engineer in London

London Full-Time 63000 - 77000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead production support for trading applications and enhance reliability and performance.
  • Company: Join Point72's innovative Technology team in London.
  • Benefits: Competitive salary, mentorship opportunities, and a dynamic work environment.
  • Other info: Opportunity to mentor junior engineers and drive automation initiatives.
  • Why this job: Make a real impact in the fast-paced world of macro trading.
  • Qualifications: Experience in IT operations and application support, with strong problem-solving skills.

The predicted salary is between 63000 - 77000 £ per year.

Point72's Technology team is seeking an IT Operations Engineer specialized in application support for macro trading platforms in London. You will lead production support for critical trading applications, coordinate incident responses with front-office and technology teams, and drive improvements to reliability and performance. You will mentor junior engineers, design onboarding processes, and implement automation to reduce manual tasks while maintaining high service levels in a fast-paced environment.

Senior IT Operations & Application Support Engineer in London employer: Point72

Point72 is an exceptional employer that fosters a dynamic and innovative work culture, ideal for experienced traders looking to make a significant impact in the world of systematic trading. With a strong emphasis on employee growth and development, Point72 offers unique opportunities to lead cutting-edge trading processes while collaborating with a talented team in a vibrant European location. The company prioritises a supportive environment where your expertise can flourish, ensuring that you are well-equipped to tackle the challenges of the financial markets.

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Contact Details:

Point72 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior IT Operations & Application Support Engineer in London

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Point72 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Point72 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Point72!

✨Direct Apply to Point72

Let's not forget to apply directly through the Point72 website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Senior IT Operations & Application Support Engineer in London

Application Support
Incident Response Coordination
Production Support
Reliability Improvement
Performance Enhancement
Mentoring
Onboarding Process Design

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Point72.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Point72. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Point72

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.